Eric, So we just install the suiteCRM, I am playing with it.
I am going trough the online class of sugarCRM, not identical but similar. Any suggestions on the training, or consultant that will setup initial setup for us to get going? We are also planning to integrate with platypus, mainly creating account out of suiteCRM to platypus. Tushar > On Nov 25, 2015, at 1:14 PM, Eric Kuhnke <eric.kuh...@gmail.com> wrote: > > SugarCRM is totally commercial now, but SuiteCRM has taken over the v6.5+ > code base from an open source angle is actively developed. It's what I use > for a CRM system now and quite flexible... But it's *not* a ticketing system. > > https://suitecrm.com/ > > > >> On Tue, Nov 24, 2015 at 10:13 AM, Jeremy <jeremysmi...@gmail.com> wrote: >> SugarCRM? I have no ideas about their pricing model. >> >>> On Tue, Nov 24, 2015 at 8:55 AM, Josh Luthman <j...@imaginenetworksllc.com> >>> wrote: >>> I think Dennis meant http://www.librenms.org/ >>> >>> >>> Josh Luthman >>> Office: 937-552-2340 >>> Direct: 937-552-2343 >>> 1100 Wayne St >>> Suite 1337 >>> Troy, OH 45373 >>> >>>> On Tue, Nov 24, 2015 at 10:53 AM, Paul Stewart <p...@paulstewart.org> >>>> wrote: >>>> Last update was 2002? >>>> >>>> -----Original Message----- >>>> From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess >>>> Sent: Tuesday, November 24, 2015 10:37 AM >>>> To: af@afmug.com >>>> Subject: Re: [AFMUG] Looking for a Ticketing System >>>> >>>> http://liberum.org/ >>>> >>>> >>>> Dennis Burgess, CTO, Link Technologies, Inc. >>>> den...@linktechs.net - 314-735-0270 x103 - www.linktechs.net >>>> >>>> -----Original Message----- >>>> From: Af [mailto:af-boun...@afmug.com] On Behalf Of Nate Burke >>>> Sent: Monday, November 23, 2015 6:10 PM >>>> To: Animal Farm <af@afmug.com> >>>> Subject: [AFMUG] Looking for a Ticketing System >>>> >>>> This is for a personal project, but I think most of the things are the same >>>> that a WISP would use. I'm looking for a Ticketing/Asset tracking >>>> application for building management. Something where people could submit >>>> tickets, like 'The Door to room 200 won't close correctly' that can be >>>> tracked, logged and closed. Also managing things like Emergency lighting >>>> battery replacement, so be able to query something like 'show all Emergency >>>> lights with batteries older than 3 years' >>>> >>>> Money/accounting side of things is not really important, unless it's like >>>> to >>>> associate a cost to closing out a ticket. Like in the example above 'Room >>>> 200 needed a new door handle, $12.95 at Home Depot' >>>> >>>> I really have no idea what's out there for ticketing/management these days, >>>> so places to start looking would be helpful. Or is there a better way to >>>> manage/control a building? >>>> >>>> The Person I'm replacing (at my church) currently keeps all these things in >>>> his head, and I think it's going to be a pretty rough transition. So as >>>> long as there is a paradigm shift happening, getting a sustainable system >>>> in >>>> place for tracking and management I think will really help going forward. >>>> >>>> Nate >
