Their parent company is a large, profitable WISP.  They wouldn't just vanish.

Jeff Broadwick
ConVergence Technologies, Inc.
312-205-2519 Office
574-220-7826 Cell
[email protected]

> On Nov 24, 2015, at 2:00 PM, Ken Hohhof <[email protected]> wrote:
> 
> When faced with the following possibilities:
>  
> a)  temporary phone system problem
> b)  out of business
>  
> which is more likely?  Why do people immediately jump to (b)?
>  
> It’s like when people get our voicemail and assume nobody is here.  Is that 
> the only possibility?  How about we’re on the phone with someone else?  Or 
> went across the hall to the bathroom?
>  
> It’s like they say, when you hear hoofbeats, think horses, not zebras.
>  
>  
> From: Josh Luthman
> Sent: Tuesday, November 24, 2015 12:48 PM
> To: [email protected]
> Subject: Re: [AFMUG] Powercode dead?? No answer
>  
> I called someone's cell phone and made them aware of it.  Their phone 
> application had just crashed and he's on it "now".
>  
>  
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
>  
>> On Tue, Nov 24, 2015 at 1:43 PM, Tushar Patel <[email protected]> wrote:
>> So how do you explain your earlier response?
>> 
>> Tushar
>>  
>> 
>>> On Nov 24, 2015, at 12:40 PM, Josh Luthman <[email protected]> 
>>> wrote:
>>> 
>>> No
>>> 
>>>  
>>> Josh Luthman
>>> Office: 937-552-2340
>>> Direct: 937-552-2343
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>> 
>>> On Tue, Nov 24, 2015 at 1:38 PM, Tushar Patel <[email protected]> wrote:
>>>> Josh so are you on support staff of power code?
>>>> 
>>>> Tushar
>>>>  
>>>> 
>>>>> On Nov 24, 2015, at 12:34 PM, Josh Luthman <[email protected]> 
>>>>> wrote:
>>>>> 
>>>>> Try again in a minute...
>>>>> 
>>>>>  
>>>>> Josh Luthman
>>>>> Office: 937-552-2340
>>>>> Direct: 937-552-2343
>>>>> 1100 Wayne St
>>>>> Suite 1337
>>>>> Troy, OH 45373
>>>>> 
>>>>>> On Tue, Nov 24, 2015 at 1:30 PM, Jeremy <[email protected]> wrote:
>>>>>> Anyone tried to call Powercode lately?  Both sales and support 
>>>>>> immediately fail "call transfer failed - no answer" - of course I have 
>>>>>> an outage an need assistance.  No option to transfer to after hours 
>>>>>> support...nothing.  Just call transfer failed.
> 
>  

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