Wow that seems old.  I'm on 4.0.5 which has been flawless for quite some
time.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Nov 25, 2015 7:37 AM, "Jeremy" <jeremysmi...@gmail.com> wrote:

> Yes, The BMU was having communication issues with the Billing server since
> the 21st.  I was out of town, but it wasn't service affecting for the first
> 3 days - it was just reporting bad/good/bad/good every two minutes
> (thousands and thousands of times a day).  It was still in sync.  Yesterday
> it lost sync and I started getting calls that certain subnets wouldn't
> route.  I was still on an older BMU firmware 3.3.10 (they apparently had
> fixed an issue with BMU flapping).  It would never complete the sync
> because it kept dropping the connection. So we upgraded the BMU firmware to
> 3.3.11 (still need to upgrade it again...but that fixed the issue).
>
> On Tue, Nov 24, 2015 at 12:32 PM, Josh Luthman <
> j...@imaginenetworksllc.com> wrote:
>
>> Mind if I ask what the outage was all about?
>>
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>> On Tue, Nov 24, 2015 at 2:30 PM, Jeremy <jeremysmi...@gmail.com> wrote:
>>
>>> Jackie to the rescue!  Disaster averted.  We are no longer accepting
>>> comments from the peanut gallery.  Move along.  Nothing to see here.
>>> On Nov 24, 2015 12:27 PM, "Josh Luthman" <j...@imaginenetworksllc.com>
>>> wrote:
>>>
>>>> I think he was talking about the subject - "powercode dead"
>>>>
>>>>
>>>> Josh Luthman
>>>> Office: 937-552-2340
>>>> Direct: 937-552-2343
>>>> 1100 Wayne St
>>>> Suite 1337
>>>> Troy, OH 45373
>>>>
>>>> On Tue, Nov 24, 2015 at 2:01 PM, Jeremy <jeremysmi...@gmail.com> wrote:
>>>>
>>>>> I wasn't jumping to (b).  I was getting attention in order to get the
>>>>> issue resolved....and it worked.  I know they aren't out of business.
>>>>>
>>>>> On Tue, Nov 24, 2015 at 12:00 PM, Ken Hohhof <af...@kwisp.com> wrote:
>>>>>
>>>>>> When faced with the following possibilities:
>>>>>>
>>>>>> a)  temporary phone system problem
>>>>>> b)  out of business
>>>>>>
>>>>>> which is more likely?  Why do people immediately jump to (b)?
>>>>>>
>>>>>> It’s like when people get our voicemail and assume nobody is here.
>>>>>> Is that the only possibility?  How about we’re on the phone with someone
>>>>>> else?  Or went across the hall to the bathroom?
>>>>>>
>>>>>> It’s like they say, when you hear hoofbeats, think horses, not zebras.
>>>>>>
>>>>>>
>>>>>> *From:* Josh Luthman <j...@imaginenetworksllc.com>
>>>>>> *Sent:* Tuesday, November 24, 2015 12:48 PM
>>>>>> *To:* af@afmug.com
>>>>>> *Subject:* Re: [AFMUG] Powercode dead?? No answer
>>>>>>
>>>>>> I called someone's cell phone and made them aware of it.  Their phone
>>>>>> application had just crashed and he's on it "now".
>>>>>>
>>>>>>
>>>>>> Josh Luthman
>>>>>> Office: 937-552-2340
>>>>>> Direct: 937-552-2343
>>>>>> 1100 Wayne St
>>>>>> Suite 1337
>>>>>> Troy, OH 45373
>>>>>>
>>>>>> On Tue, Nov 24, 2015 at 1:43 PM, Tushar Patel <tpa...@ecpi.com>
>>>>>> wrote:
>>>>>>
>>>>>>> So how do you explain your earlier response?
>>>>>>>
>>>>>>> Tushar
>>>>>>>
>>>>>>>
>>>>>>> On Nov 24, 2015, at 12:40 PM, Josh Luthman <
>>>>>>> j...@imaginenetworksllc.com> wrote:
>>>>>>>
>>>>>>> No
>>>>>>>
>>>>>>>
>>>>>>> Josh Luthman
>>>>>>> Office: 937-552-2340
>>>>>>> Direct: 937-552-2343
>>>>>>> 1100 Wayne St
>>>>>>> Suite 1337
>>>>>>> Troy, OH 45373
>>>>>>>
>>>>>>> On Tue, Nov 24, 2015 at 1:38 PM, Tushar Patel <tpa...@ecpi.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Josh so are you on support staff of power code?
>>>>>>>>
>>>>>>>> Tushar
>>>>>>>>
>>>>>>>>
>>>>>>>> On Nov 24, 2015, at 12:34 PM, Josh Luthman <
>>>>>>>> j...@imaginenetworksllc.com> wrote:
>>>>>>>>
>>>>>>>> Try again in a minute...
>>>>>>>>
>>>>>>>>
>>>>>>>> Josh Luthman
>>>>>>>> Office: 937-552-2340
>>>>>>>> Direct: 937-552-2343
>>>>>>>> 1100 Wayne St
>>>>>>>> Suite 1337
>>>>>>>> Troy, OH 45373
>>>>>>>>
>>>>>>>> On Tue, Nov 24, 2015 at 1:30 PM, Jeremy <jeremysmi...@gmail.com>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Anyone tried to call Powercode lately?  Both sales and support
>>>>>>>>> immediately fail "call transfer failed - no answer" - of course I 
>>>>>>>>> have an
>>>>>>>>> outage an need assistance.  No option to transfer to after hours
>>>>>>>>> support...nothing.  Just call transfer failed.
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>
>

Reply via email to