We are fans of ZenDesk. Cheap, hosted, and has a fair number of integrations with other products.
https://www.zendesk.com/ <https://www.zendesk.com/> Justin Wilson j...@mtin.net --- http://www.mtin.net Owner/CEO xISP Solutions- Consulting – Data Centers - Bandwidth http://www.midwest-ix.com COO/Chairman Internet Exchange - Peering - Distributed Fabric > On Nov 25, 2015, at 8:47 PM, Daniel White <afmu...@gmail.com> wrote: > > Dynamics has come a long way… but I’d guess overkill for most WISP’s. > > Thank you, > > Daniel White > afmu...@gmail.com <mailto:afmu...@gmail.com> > Cell: +1 (303) 746-3590 > Skype: danieldwhite > Social: LinkedIn <http://www.linkedin.com/in/danielwhite84>: Twitter > <https://twitter.com/DanielWhite84> > > From: Af [mailto:af-boun...@afmug.com <mailto:af-boun...@afmug.com>] On > Behalf Of Paul Stewart > Sent: Wednesday, November 25, 2015 1:16 PM > To: af@afmug.com <mailto:af@afmug.com> > Subject: Re: [AFMUG] Looking for a Ticketing System > > I know this may sound strange but have you looked at hosted Microsoft CRM? > It’s come a long ways > > From: Af [mailto:af-boun...@afmug.com <mailto:af-boun...@afmug.com>] On > Behalf Of Eric Kuhnke > Sent: Wednesday, November 25, 2015 2:15 PM > To: af@afmug.com <mailto:af@afmug.com> > Subject: Re: [AFMUG] Looking for a Ticketing System > > SugarCRM is totally commercial now, but SuiteCRM has taken over the v6.5+ > code base from an open source angle is actively developed. It's what I use > for a CRM system now and quite flexible... But it's *not* a ticketing system. > > https://suitecrm.com/ <https://suitecrm.com/> > > On Tue, Nov 24, 2015 at 10:13 AM, Jeremy <jeremysmi...@gmail.com > <mailto:jeremysmi...@gmail.com>> wrote: >> SugarCRM? I have no ideas about their pricing model. >> >> On Tue, Nov 24, 2015 at 8:55 AM, Josh Luthman <j...@imaginenetworksllc.com >> <mailto:j...@imaginenetworksllc.com>> wrote: >>> I think Dennis meant http://www.librenms.org/ <http://www.librenms.org/> >>> >>> >>> Josh Luthman >>> Office: 937-552-2340 <tel:937-552-2340> >>> Direct: 937-552-2343 <tel:937-552-2343> >>> 1100 Wayne St >>> Suite 1337 >>> Troy, OH 45373 >>> >>> On Tue, Nov 24, 2015 at 10:53 AM, Paul Stewart <p...@paulstewart.org >>> <mailto:p...@paulstewart.org>> wrote: >>>> Last update was 2002? >>>> >>>> -----Original Message----- >>>> From: Af [mailto:af-boun...@afmug.com <mailto:af-boun...@afmug.com>] On >>>> Behalf Of Dennis Burgess >>>> Sent: Tuesday, November 24, 2015 10:37 AM >>>> To: af@afmug.com <mailto:af@afmug.com> >>>> Subject: Re: [AFMUG] Looking for a Ticketing System >>>> >>>> http://liberum.org/ <http://liberum.org/> >>>> >>>> >>>> Dennis Burgess, CTO, Link Technologies, Inc. >>>> den...@linktechs.net <mailto:den...@linktechs.net> - 314-735-0270 x103 >>>> <tel:314-735-0270%20x103> - www.linktechs.net <http://www.linktechs.net/> >>>> >>>> -----Original Message----- >>>> From: Af [mailto:af-boun...@afmug.com <mailto:af-boun...@afmug.com>] On >>>> Behalf Of Nate Burke >>>> Sent: Monday, November 23, 2015 6:10 PM >>>> To: Animal Farm <af@afmug.com <mailto:af@afmug.com>> >>>> Subject: [AFMUG] Looking for a Ticketing System >>>> >>>> This is for a personal project, but I think most of the things are the same >>>> that a WISP would use. I'm looking for a Ticketing/Asset tracking >>>> application for building management. Something where people could submit >>>> tickets, like 'The Door to room 200 won't close correctly' that can be >>>> tracked, logged and closed. Also managing things like Emergency lighting >>>> battery replacement, so be able to query something like 'show all Emergency >>>> lights with batteries older than 3 years' >>>> >>>> Money/accounting side of things is not really important, unless it's like >>>> to >>>> associate a cost to closing out a ticket. Like in the example above 'Room >>>> 200 needed a new door handle, $12.95 at Home Depot' >>>> >>>> I really have no idea what's out there for ticketing/management these days, >>>> so places to start looking would be helpful. Or is there a better way to >>>> manage/control a building? >>>> >>>> The Person I'm replacing (at my church) currently keeps all these things in >>>> his head, and I think it's going to be a pretty rough transition. So as >>>> long as there is a paradigm shift happening, getting a sustainable system >>>> in >>>> place for tracking and management I think will really help going forward. >>>> >>>> Nate >>>> >>> >>> >> >> > > > > > <https://www.avast.com/antivirus> > This email has been checked for viruses by Avast antivirus software. > www.avast.com <https://www.avast.com/antivirus>
