I actually really like freeside, I just don't have the patience to figure out how to configure it. Haha.
I actually used quickbooks for a while and really liked it too. Only problem is that the customer needs the link from the invoice to make a payment. I'd like for them to be able to log in and see their precious bills, download them, pay them, etc all in one portal. I had the same issue with WaveApps. FYI, I've been in business for nearly 3 years. I've tried a lot of different things and intentionally haven't grown any larger. Thank you, Brett A Mansfield > On Dec 9, 2015, at 3:31 PM, Josh Luthman <j...@imaginenetworksllc.com> wrote: > > What do you need that QuickBooks doesn't do? Or Freeside? > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > >> On Dec 9, 2015 5:25 PM, "Brett A Mansfield" <li...@silverlakeinternet.com> >> wrote: >> Well then, seems like I'm the only one that fits into my niche. I guess I'll >> be developing this only for myself. And I'm perfectly okay with that. >> >> Thank you, >> Brett A Mansfield >> >>> On Dec 9, 2015, at 3:21 PM, Mike Hammett <af...@ics-il.net> wrote: >>> >>> Agreed. I have under 100 subs (though some of them pay handsomely) and >>> there's no way I'd run my WISP without one of the established billing >>> systems. >>> >>> >>> >>> ----- >>> Mike Hammett >>> Intelligent Computing Solutions >>> http://www.ics-il.com >>> >>> >>> >>> Midwest Internet Exchange >>> http://www.midwest-ix.com >>> >>> >>> From: "Darin Steffl" <darin.ste...@mnwifi.com> >>> To: af@afmug.com >>> Sent: Wednesday, December 9, 2015 4:04:43 PM >>> Subject: Re: [AFMUG] Need new billing solution asap!!! >>> >>> Brett, >>> >>> After reading over this thread thoroughly, I don't think you understand how >>> great your life would be if you paid the small amount that one of these >>> billing/customer management systems cost. Wispmon, VISP, Azotel, powercode, >>> Sonar, etc. The cost is nearly nothing and it saves you TIME. What is your >>> time valued at? I value my time between $150-200 if someone wants me to do >>> the work personally. With the time that Azotel saves us today with only >>> using a handful of their features, it more than pays for itself in labor >>> costs. We will probably look at Sonar once it is more finished and utilize >>> even more of the features, saving even more hours every month. I'd say for >>> every $1,000 a month we spend on a billing system, we'll save at least >>> $2,000 in labor costs every month and it will help us collect money much >>> faster and not give out free internet to no pays. >>> >>> You are not thinking straight if you think you're going to develop a FREE >>> billing system that does everything you want accurately without bugs that >>> need to be fixed over time. You have upfront cost to develop such a system >>> and then ongoing maintenance to add new features and support it. Your cost >>> and frustration is going to be much worse than just picking one of the big >>> WISP billing providers out there, I promise you that. >>> >>> If you are too stubborn to listen to the WISP's here that have already gone >>> through your process, good luck to you sir. You're not the "first" one to >>> have the idea of building their own system and the smart ones decided >>> against it and went with an established provider and don't regret it at all. >>> >>>> On Wed, Dec 9, 2015 at 3:57 PM, Cameron Crum <cc...@wispmon.com> wrote: >>>> Well then, best of luck in your endeavors! >>>> >>>>> On Wed, Dec 9, 2015 at 3:44 PM, Brett A Mansfield >>>>> <li...@silverlakeinternet.com> wrote: >>>>> The research I did was very extensive. Wispmon in particular has their >>>>> pricing right on their website (which I love by the way. I wish everyone >>>>> would). >>>>> >>>>> You say that billing is the most important part of my business. I >>>>> respectfully disagree. It is actually one of the least important. The >>>>> product I'm selling is by far the most important, and the customer >>>>> service is next. Billing only happens after the first two are met. >>>>> >>>>> You mentioned several other things: >>>>> >>>>> "I'm curious to what other systems you have in place that handle things >>>>> like mapping, monitoring, FCC reporting, sales tracking, prospect >>>>> qualification, inventory management, ip management, work orders, trouble >>>>> tickets, scheduling, provisioning, automated suspension and payments, >>>>> reporting, and more in addition to billing?" >>>>> >>>>> With the small size of my company this is all very easily managed with >>>>> simple (and free) spreadsheets. So this argument is irrelevant to me. >>>>> When I get to a size where it is no longer easily managed, then and only >>>>> then will I start to pay for a service that can provide that (it will not >>>>> be until then that my business can afford to pay for it). >>>>> >>>>> You then offer advice to pay for this stuff from the beginning. Not >>>>> everyone is going to model their business in the way you think or society >>>>> thinks it should be. My business model is very, very different from the >>>>> norm. It's people that deviate from the "accepted standard", the ones >>>>> that think outside the box, that tend to do really well. My idea of >>>>> success and my idea of what and how a business should operate are not the >>>>> same as yours. >>>>> >>>>> Billing is something that should not be this difficult and expensive. Why >>>>> should I pay 5% of my revenue to someone that does nearly nothing??? If I >>>>> take what wispmon charges, add that to what it cost me to run a payment, >>>>> and then take out my operating costs, the likelihood of there being much >>>>> left is very low. The credit card companies already steal almost 3% >>>>> before I even pay the gateway company. Why are there so many different >>>>> people involved to make is to I can collect $45 from my customer? >>>>> >>>>> I really like what stripe, swipe, and PayPal have done by basically >>>>> taking one of the people out of that. The only problem is that they >>>>> aren't set up well for monthly recurring payments. That is what I intend >>>>> to close the gap on. >>>>> >>>>> Anyone who charges by the sub or has a monthly minimum so high that it >>>>> isn't worth it does not have a business model I agree with. >>>>> >>>>> I had seriously considered wispmon, but quickly ruled them out as soon as >>>>> I realized that you charge more for BYO Merchant account. I already have >>>>> a merchant account and have no interest in paying $200 to sign up for a >>>>> new one I have no experience with, or pay en extra $0.30 per sub per >>>>> month because I want to use someone I already use and trust. >>>>> >>>>> Another problem with Wispmon is that the main website looks like it was >>>>> built by using someone's free template that was simply modified old using >>>>> basic HTML code. If that is the impression I get from the main website, >>>>> what kind of product could they possibly be giving me? Will it look good? >>>>> Will it be based on old code too? Will it be easy to use? Too many >>>>> questions right off the bat. I'm not at all saying that this is how it >>>>> is, just saying that perception is reality. My first impression wasn't >>>>> good, so that sets the tone for the rest. >>>>> >>>>> You then went on to give me unsolicited advice as if to tell me how to be >>>>> running my business. My question was not why I should or shouldn't do >>>>> something, it was simply what options are out there. I've asked this >>>>> question several times and have done very extensive research on several >>>>> products. I didn't go that deep into wispmon because of my very first >>>>> impressions. And now after the email you sent out I will never consider >>>>> it again in the future. >>>>> >>>>> Thank you, >>>>> Brett A Mansfield >>>>> >>>>> On Dec 9, 2015, at 2:05 PM, Cameron Crum <cc...@wispmon.com> wrote: >>>>> >>>>> I'm curious what your review consisted of? To my knowledge, you never >>>>> contacted us to ask any questions even after an offlist invitation. It >>>>> seems if you are going to the trouble of creating something new, you >>>>> would at least perform an exhaustive analysis meaning you are talking to >>>>> someone to ask questions. I understand you think that perhaps the most >>>>> important piece of your business should be free or close to it, but is >>>>> that really where you want to skimp? Having owned a wisp for 8 years >>>>> starting in 2003 and sold to JAB in 2010, and actually been where you >>>>> think you are now, when there really were few platforms available, I >>>>> would have jumped at the chance to pay under $1 (or maybe slightly more) >>>>> per sub to have all the capability that most of the current systems >>>>> currently have. I'm curious to what other systems you have in place that >>>>> handle things like mapping, monitoring, FCC reporting, sales tracking, >>>>> prospect qualification, inventory management, ip management, work orders, >>>>> trouble tickets, scheduling, provisioning, automated suspension and >>>>> payments, reporting, and more in addition to billing? If you are using >>>>> separate systems for all of these things, then it is probably costing you >>>>> more than what you would pay for a single platform which does all of >>>>> these things. I know you say you are small and if you are doing all of >>>>> these things manually or with multiple platforms, there will be a day >>>>> when that won't scale and you will either be killing yourself trying to >>>>> keep up, or spending far more than you think to make it all work. My >>>>> advice would be to do a bit more real research before you dig into >>>>> rolling your own. Talk to people who have been in your shoes and were >>>>> adverse to spending money on a good system. I tell people who are >>>>> evaluating different systems, that even if they don't choose us, choose >>>>> one of the ones out there. If you are just getting started, it is the >>>>> best decision you will make. It is much easier to get in at the beginning >>>>> than to convert later. The hardest part of being a self-starting >>>>> entrepreneur is knowing when to let go of certain things and either pay >>>>> someone to do them, or pay to get them out of the way so you can get down >>>>> to growing your business. This I know for sure, as it is the hardest part >>>>> for me. >>>>> >>>>> Cameron >>>>> >>>>>> On Wed, Dec 9, 2015 at 11:48 AM, Brett A Mansfield >>>>>> <li...@silverlakeinternet.com> wrote: >>>>>> To be clear, this will not be a standard in any way. It's just to fill a >>>>>> need where I see one. Something for the little guys like myself. This >>>>>> will not be a solution for those big customers since it will be limited >>>>>> to billing/CRM. >>>>>> >>>>>> I'm not doing this for profit. I'm doing this on the side and the >>>>>> numbers should make it break even. >>>>>> >>>>>> Eric, I really like that comic strip, it is exactly what I was thinking >>>>>> when I thought of doing this. Haha. >>>>>> >>>>>> There is NOTHING on the market like it though. Something that works, >>>>>> that is nearly free, that is for the very small guys where every single >>>>>> penny counts. >>>>>> >>>>>> If nobody in the world uses this system but me, then I'll still feel it >>>>>> was worth my time. My partners are volunteering their time and so am I, >>>>>> so our cost will be very low to develop this. >>>>>> >>>>>> Thank you, >>>>>> Brett A Mansfield >>>>>> >>>>>> On Dec 9, 2015, at 10:30 AM, Josh Luthman <j...@imaginenetworksllc.com> >>>>>> wrote: >>>>>> >>>>>> Good luck. It certainly has been tried before... >>>>>> >>>>>> >>>>>> Josh Luthman >>>>>> Office: 937-552-2340 >>>>>> Direct: 937-552-2343 >>>>>> 1100 Wayne St >>>>>> Suite 1337 >>>>>> Troy, OH 45373 >>>>>> >>>>>>> On Wed, Dec 9, 2015 at 12:27 PM, Brett A Mansfield >>>>>>> <li...@silverlakeinternet.com> wrote: >>>>>>> So, after a lot of review of every billing solution I can find out >>>>>>> there, I've come to the conclusion that there is no good billing >>>>>>> system. Everything out there either requires you use their merchant, >>>>>>> has a minimum monthly cost, or isn't really designed for the ISP. Even >>>>>>> the stuff that has come out most recently isn't a good fit. >>>>>>> >>>>>>> For those of you who are smaller and don't want to pay a monthly >>>>>>> minimum, or want to use your choice of merchant, or don't want to pay a >>>>>>> per user charge, something new will be coming soon! >>>>>>> >>>>>>> I've spoken to a few proven software engineers in the financial side of >>>>>>> things and we are partnering up to develop a new ISP billing software. >>>>>>> It will be turnkey, very easy to use, and can be deployed either by you >>>>>>> on your servers, or can be hosted on ours. It will only handle >>>>>>> billing/invoicing and CRM/ticketing. Best of all, it's practically >>>>>>> free! >>>>>>> >>>>>>> More details to come. I'll keep you posted when we have more info. >>>>>>> >>>>>>> Thank you, >>>>>>> Brett A Mansfield >>>>>>> >>>>>>> On Dec 7, 2015, at 5:58 PM, Mike Hammett <af...@ics-il.net> wrote: >>>>>>> >>>>>>> Welcome to 2014? >>>>>>> >>>>>>> >>>>>>> >>>>>>> ----- >>>>>>> Mike Hammett >>>>>>> Intelligent Computing Solutions >>>>>>> http://www.ics-il.com >>>>>>> >>>>>>> >>>>>>> >>>>>>> Midwest Internet Exchange >>>>>>> http://www.midwest-ix.com >>>>>>> >>>>>>> >>>>>>> From: "Adam Moffett" <dmmoff...@gmail.com> >>>>>>> To: af@afmug.com >>>>>>> Sent: Monday, December 7, 2015 1:32:33 PM >>>>>>> Subject: Re: [AFMUG] Need new billing solution asap!!! >>>>>>> >>>>>>> Ubiquiti has a CRM? >>>>>>> >>>>>>> On 12/7/2015 2:27 PM, Brett A Mansfield wrote: >>>>>>> It's funny you mentioned waveapps. That is what I started out with. It >>>>>>> was a disaster. And the fact they don't allow multiple email addresses >>>>>>> for recurring invoices was a major deal breaker for me. >>>>>>> >>>>>>> I've since moved to UBNTs airCRM. It is an excellent setup on paper, >>>>>>> but is seriously lacking currently and is very erratic. I need >>>>>>> something solid, secure, and that I don't have to worry about all the >>>>>>> time. >>>>>>> >>>>>>> Thank you, >>>>>>> Brett A Mansfield >>>>>>> >>>>>>> On Dec 7, 2015, at 12:08 PM, Joshaven Mailing Lists >>>>>>> <lis...@joshaven.com> wrote: >>>>>>> >>>>>>> Plat has excellent support >>>>>>> >>>>>>> In my opinion, the problems with plat are: >>>>>>> 1) The user interface is a pain in the butt and generally >>>>>>> discouraging. >>>>>>> 2) The software depends on a Windows platform and even worse >>>>>>> direct database connections from the client. >>>>>>> >>>>>>> 1) In most places when you want to alter something like customer data >>>>>>> you have to click on the field to edit from a table and then go to the >>>>>>> top to make the change in something that is like an address bar… of >>>>>>> course you can get used to this but Plat is full of non-user friendly >>>>>>> quirks like this. It reminds me of what it feels like to go back and >>>>>>> use Windows 95 or Windows 3.1 when I am used to modern operating >>>>>>> systems. The system feels almost like directly editing a database >>>>>>> except that the software does enforce logical edits so it is not nearly >>>>>>> as dangerous as direct database minupulation. >>>>>>> >>>>>>> 2) If you want to run a good highly available platform then you will be >>>>>>> spending a lot on software licensing with Microsoft. What is the going >>>>>>> rate for a MSSQL cluster now of days? Of course you can throw this on >>>>>>> old rusty crusty in a closet and run the free version of MSSQL but we >>>>>>> are carriers not hacks right? Also you are depending on ODBC database >>>>>>> connections between your clients and the server. Opening direct >>>>>>> database connections to my billing server gives me the creeps even if >>>>>>> it is only open to a network under my administration. I’m a fan of >>>>>>> local host db access only except for database peers. I would really >>>>>>> like to see ISP billing software be web based using standard https >>>>>>> protocols and having no client side dependencies like odbc >>>>>>> configurations and client executables. Try using Plat on a tablet… I >>>>>>> don’t want my billing platform holding back my ability to creatively >>>>>>> design my installation process… >>>>>>> >>>>>>> >>>>>>> I feel like I am ragging on Plat… maybe I am a bit but I want to >>>>>>> underscore their support. They are truly exceptional to work with and >>>>>>> you can rely on their platform. Just don’t expect to enjoy using it. >>>>>>> If you like function over form then you may be a perfect match for >>>>>>> Plat… I just wish they would do some magic to address the above two >>>>>>> complaints. >>>>>>> >>>>>>> My recommendation to them is to become database & OS agnostic (at least >>>>>>> MySQL or MSSQL and run on Apache) and to make the client interface be >>>>>>> 100% standards compliment browser based. I suspect if they don’t do >>>>>>> this they will find themselves with a EOL product in the next few years. >>>>>>> >>>>>>> Right now there are really good options emerging like WaveApps. Wave >>>>>>> offers free billing including credit card processing at fair rates. >>>>>>> They don’t fit perfectly with an ISP (yet) but they are promising an >>>>>>> API which means that a good solutions provider can crank out an >>>>>>> integrations solution with Wave for front end billing. I >>>>>>> am also super excited to see what Sonar has to offer. I hope their >>>>>>> offer is solid and we have a glorious solution… >>>>>>> >>>>>>> At any rate I am waiting with bated breath to see where >>>>>>> this lands over the next few months. >>>>>>> >>>>>>> Sincerely, >>>>>>> Joshaven Potter >>>>>>> MTCNA, MTCRE, MTCWE, MTCTCE, UACA >>>>>>> Google Hangouts: yourt...@gmail.com >>>>>>> Cell & SMS: 1-517-607-9370 >>>>>>> supp...@joshaven.com >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Dec 7, 2015, at 9:47 AM, Chuck Hogg <ch...@shelbybb.com> wrote: >>>>>>> >>>>>>> I can setup Platypus for billing only in less than an hour, including >>>>>>> setting up plans/rates/services/importing customers. >>>>>>> >>>>>>> Regards, >>>>>>> Chuck >>>>>>> >>>>>>> On Sat, Dec 5, 2015 at 3:42 PM, Josh Luthman >>>>>>> <j...@imaginenetworksllc.com> wrote: >>>>>>>> That get's to be a little in depth and probably a loaded >>>>>>>> question...but I know when we moved to Powercode the old team that >>>>>>>> wasn't very good had it done in one afternoon. This was from >>>>>>>> Quickbooks. >>>>>>>> >>>>>>>> >>>>>>>> Josh Luthman >>>>>>>> Office: 937-552-2340 >>>>>>>> Direct: 937-552-2343 >>>>>>>> 1100 Wayne St >>>>>>>> Suite 1337 >>>>>>>> Troy, OH 45373 >>>>>>>> >>>>>>>>> On Sat, Dec 5, 2015 at 3:37 PM, Ken Hohhof <af...@kwisp.com> wrote: >>>>>>>>> Are you including database conversion? Items, customers, current >>>>>>>>> balances, recurring billing, credit cards, etc. >>>>>>>>> >>>>>>>>> Then there’s setting up the online customer payment portal. >>>>>>>>> Especially if customers already had online accounts. And you need to >>>>>>>>> hook it into your merchant account, put your logo on it, test it, etc. >>>>>>>>> >>>>>>>>> >>>>>>>>> From: Josh Luthman >>>>>>>>> Sent: Saturday, December 05, 2015 2:24 PM >>>>>>>>> To: af@afmug.com >>>>>>>>> Subject: Re: [AFMUG] Need new billing solution >>>>>>>>> asap!!! >>>>>>>>> >>>>>>>>> I'm simply saying 2 days is a long time to setup a billing system. >>>>>>>>> For someone that wants it running "immediately" 2 days is a LONG time. >>>>>>>>> >>>>>>>>> >>>>>>>>> Josh Luthman >>>>>>>>> Office: 937-552-2340 >>>>>>>>> Direct: 937-552-2343 >>>>>>>>> 1100 Wayne St >>>>>>>>> Suite 1337 >>>>>>>>> Troy, OH 45373 >>>>>>>>> >>>>>>>>>> On Sat, Dec 5, 2015 at 3:22 PM, Philip Rankin >>>>>>>>>> <wireless...@gmail.com> wrote: >>>>>>>>>> Hey, I'm not in this for an argument. I am >>>>>>>>>> just offering to help a guy out if I >>>>>>>>>> can. I'll bow out of this conversation. >>>>>>>>>> >>>>>>>>>> On Dec 5, 2015 1:37 PM, "Josh Luthman" >>>>>>>>>> <j...@imaginenetworksllc.com> wrote: >>>>>>>>>>> Two days??? Powercode takes like an hour. >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> Josh Luthman >>>>>>>>>>> Office: 937-552-2340 >>>>>>>>>>> Direct: 937-552-2343 >>>>>>>>>>> 1100 Wayne St >>>>>>>>>>> Suite 1337 >>>>>>>>>>> Troy, OH 45373 >>>>>>>>>>> >>>>>>>>>>> On Sat, Dec 5, 2015 at 2:34 PM, Philip Rankin >>>>>>>>>>> <wireless...@gmail.com> wrote: >>>>>>>>>>>> Guys, I am still a major believer in Tucows Platypus. Brett, I >>>>>>>>>>>> could have you up and running with Plat in under 2 days as long as >>>>>>>>>>>> you can answer speed and pricing questions as I ask them. And all >>>>>>>>>>>> I would need is remote access to a Windows 7 computer. Let me >>>>>>>>>>>> know if you are interested. Most of the >>>>>>>>>>>> training can be done remotely in >>>>>>>>>>>> less than a day, too. >>>>>>>>>>>> >>>>>>>>>>>>> On Sat, Dec 5, 2015 at 12:55 AM, Simon Westlake >>>>>>>>>>>>> <simon@sonar.software> wrote: >>>>>>>>>>>>> I think it is still pretty early on. >>>>>>>>>>>>> >>>>>>>>>>>>> On 12/4/2015 6:22 PM, Chuck Hogg wrote: >>>>>>>>>>>>> So I guess it does that...lol. I wasn't really expecting it to >>>>>>>>>>>>> be like that. >>>>>>>>>>>>> >>>>>>>>>>>>> It's not very baked ? or am I missing something? >>>>>>>>>>>>> >>>>>>>>>>>>> Regards, >>>>>>>>>>>>> Chuck >>>>>>>>>>>>> >>>>>>>>>>>>> On Fri, Dec 4, 2015 at 7:07 PM, Chuck Hogg <ch...@shelbybb.com> >>>>>>>>>>>>> wrote: >>>>>>>>>>>>>> I meant for the admin side? >>>>>>>>>>>>>> >>>>>>>>>>>>>> Regards, >>>>>>>>>>>>>> Chuck >>>>>>>>>>>>>> >>>>>>>>>>>>>> On Fri, Dec 4, 2015 at 4:27 PM, Faisal Imtiaz >>>>>>>>>>>>>> <fai...@snappytelecom.net> wrote: >>>>>>>>>>>>>>> Just guessing.... >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Drop down on top right, select signup/create account ! >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> :) >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Faisal Imtiaz >>>>>>>>>>>>>>> Snappy Internet & Telecom >>>>>>>>>>>>>>> 7266 SW 48 Street >>>>>>>>>>>>>>> Miami, FL 33155 >>>>>>>>>>>>>>> Tel: 305 663 5518 x 232 >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Help-desk: (305)663-5518 Option 2 or Email: >>>>>>>>>>>>>>> supp...@snappytelecom.net >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> From: "Chuck Hogg" <ch...@shelbybb.com> >>>>>>>>>>>>>>> To: af@afmug.com >>>>>>>>>>>>>>> Sent: Friday, December 4, 2015 4:25:07 PM >>>>>>>>>>>>>>> Subject: Re: [AFMUG] Need new billing solution asap!!! >>>>>>>>>>>>>>> Anyone know how to login to his demo? >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Regards, >>>>>>>>>>>>>>> Chuck >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> On Fri, Dec 4, 2015 at 11:28 AM, Simon Westlake >>>>>>>>>>>>>>> <simon@sonar.software> wrote: >>>>>>>>>>>>>>>> https://github.com/spencerlambert/wisp-central-control >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> On 12/4/2015 10:08 AM, Jeremy wrote: >>>>>>>>>>>>>>>> Isn't Spencer Lambert's web front-end free? Last time I saw >>>>>>>>>>>>>>>> him at Animal Farm he was touting it and said he would help >>>>>>>>>>>>>>>> with setup and customization at a flat rate of $100/hr. He is >>>>>>>>>>>>>>>> located >>>>>>>>>>>>>>>> in Utah, also. If you want something cheap or free that >>>>>>>>>>>>>>>> may be an option. It would probably be worth contacting him. >>>>>>>>>>>>>>>> I recommend Powercode. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> On Fri, Dec 4, 2015 at 8:58 AM, Craig Schmaderer >>>>>>>>>>>>>>>> <cr...@skywaveconnect.com> wrote: >>>>>>>>>>>>>>>>> I've been looking at https://www.whmcs.com/ >>>>>>>>>>>>>>>>> I have a friend that uses it for his >>>>>>>>>>>>>>>>> ventrillo voice business and >>>>>>>>>>>>>>>>> it does auto billing and ticketing and is cheap. I think you >>>>>>>>>>>>>>>>> can get a hosted solution if you don't want to install it. >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> Craig schmaderer >>>>>>>>>>>>>>>>> Skywave Wireless, Inc. >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> On Fri, Dec 4, 2015 at 7:41 AM -0800, "Brett A Mansfield" >>>>>>>>>>>>>>>>> <li...@silverlakeinternet.com> wrote: >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> Here is what I've always said about quality, cheap and fast. >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> You can only pick two. You will never have all three. >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> For this I need fast and quality. Cheap is relative in this >>>>>>>>>>>>>>>>> case. I don't have a lot of customers so the $200/mo min that >>>>>>>>>>>>>>>>> visp requires is about $100-150 too much for me. I'm fine >>>>>>>>>>>>>>>>> with a reasonable one time fee, but it must be reasonable. >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> I used to use waveapps to just invoice and then customers >>>>>>>>>>>>>>>>> could pay using the invoice. But if they didn't get the email >>>>>>>>>>>>>>>>> or lost it, they couldn't pay their bill. >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> I appreciate everyone's input on this. I think I'm going with >>>>>>>>>>>>>>>>> platypus and pay someone to set it up. >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> I like powercode, I just cannot justify the initial cost for >>>>>>>>>>>>>>>>> my small >>>>>>>>>>>>>>>>> size operation. >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> Thank you, >>>>>>>>>>>>>>>>> Brett A Mansfield >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> On Dec 4, 2015, at 7:47 AM, Chris Fabien >>>>>>>>>>>>>>>>> <ch...@lakenetmi.com> wrote: >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> Good, cheap, and fast? You know what they say about that. >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> We are reasonably happy with Powercode. Few gripes but it has >>>>>>>>>>>>>>>>> never double or triple charged our customers. >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> On Dec 4, 2015 1:35 AM, "Brett A Mansfield" >>>>>>>>>>>>>>>>> <li...@silverlakeinternet.com> wrote: >>>>>>>>>>>>>>>>>> I'm looking for a good billing solution that is cheap and I >>>>>>>>>>>>>>>>>> can have up in running immediately. >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> I've had far too many issues with my current billing system. >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> I need something turnkey and cheap. My WISP is a fairly >>>>>>>>>>>>>>>>>> small operation. >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> I am not willing to pay per sub, especially if there is a >>>>>>>>>>>>>>>>>> minimum like visp. I don't want to buy any new hardware. I >>>>>>>>>>>>>>>>>> looked at platypus, but it cannot be deployed easily or >>>>>>>>>>>>>>>>>> quickly. I looked at powercode, but I don't want to buy any >>>>>>>>>>>>>>>>>> new >>>>>>>>>>>>>>>>>> hardware. >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> Is there anything out there that might fit my needs? Or >>>>>>>>>>>>>>>>>> should I just go back to manual invoicing with quickbooks? >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> Thank you, >>>>>>>>>>>>>>>>>> Brett A Mansfield >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> -- >>>>>>>>>>>>>>>> Simon Westlake >>>>>>>>>>>>>>>> Skype: Simon_Sonar >>>>>>>>>>>>>>>> Email: simon@sonar.software >>>>>>>>>>>>>>>> Phone: (702) 447-1247 >>>>>>>>>>>>>>>> --------------------------- >>>>>>>>>>>>>>>> Sonar Software Inc >>>>>>>>>>>>>>>> The next generation of ISP billing and OSS >>>>>>>>>>>>>>>> https://sonar.software >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> -- >>>>>>>>>>>>> Simon Westlake >>>>>>>>>>>>> Skype: Simon_Sonar >>>>>>>>>>>>> Email: simon@sonar.software >>>>>>>>>>>>> Phone: (702) 447-1247 >>>>>>>>>>>>> --------------------------- >>>>>>>>>>>>> Sonar Software Inc >>>>>>>>>>>>> The next generation of ISP billing and OSS >>>>>>>>>>>>> https://sonar.software >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> -- >>>>>>>>>>>> Philip J. Rankin >>>>>>>>>>>> Wireless Telecommunications Services >>>>>>>>>>>> PO Box 24 >>>>>>>>>>>> Pittsburg, KS 66762 >>> >>> >>> >>> -- >>> Darin Steffl >>> Minnesota WiFi >>> www.mnwifi.com >>> 507-634-WiFi >>> Like us on Facebook
