Your bgp setup does not appear to be correct. You are not announcing any IP Space..
http://bgp.he.net/AS394752#_asinfo Regards. Faisal Imtiaz Snappy Internet & Telecom 7266 SW 48 Street Miami, FL 33155 Tel: 305 663 5518 x 232 Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net > From: "Sterling Jacobson" <sterl...@avative.net> > To: af@afmug.com > Sent: Wednesday, January 20, 2016 1:00:22 AM > Subject: Re: [AFMUG] Great, now Netflix customers are calling ME for blocked > Netflix > My ASN is 394752 the data center upstream ASN is 11798. > I’m still not sure this isn’t that new world wide problem of forcing DNS > redirection in routers running parental filtering. > One instance of this was a customer running filtering on their router, but > they > said they turned it off and it still has the same Netflix message. > I’ll try emailing their NOC and see if I receive anything intelligent. > From: Af [mailto:af-boun...@afmug.com] On Behalf Of Faisal Imtiaz > Sent: Tuesday, January 19, 2016 8:08 PM > To: af@afmug.com > Subject: Re: [AFMUG] Great, now Netflix customers are calling ME for blocked > Netflix > What is you ASN ? I will be more than happy to check if I see anything odd. > Also, Netflix has different IP's in different parts of the country they use > for > sending the video streams. > We typically don't see the same prefix advertised by them via different pops > they have. > Plus, not sure if you already got hold of them... you can reach them via email > to their NOC cdnet...@netflix.com > If you give a shout out them on Nanog mailing list, you are very likely to > get a > fairly prompt response from their technical team. > Regards. > Faisal Imtiaz > Snappy Internet & Telecom > 7266 SW 48 Street > Miami, FL 33155 > Tel: 305 663 5518 x 232 > Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net >> From: "Sterling Jacobson" < sterl...@avative.net > >> To: af@afmug.com >> Sent: Tuesday, January 19, 2016 9:49:50 PM >> Subject: Re: [AFMUG] Great, now Netflix customers are calling ME for blocked >> Netflix >> It may be that. >> I get my IPv4 from a data center. >> They are my upstream provider. >> The blocks are SWIPed to my company though. >> I had to submit information to Hulu, Vudu, ABC.com and a few others a year >> ago >> because suddenly they all had me on some unknown blacklist at the same time. >> All of those providers have now white-listed my blocks and I no longer have >> issues (except maybe Vudu, who were really hard to get that done). >> From: Af [ mailto:af-boun...@afmug.com ] On Behalf Of Ken Hohhof >> Sent: Tuesday, January 19, 2016 7:22 PM >> To: af@afmug.com >> Subject: Re: [AFMUG] Great, now Netflix customers are calling ME for blocked >> Netflix >> If you don’t have direct allocation from ARIN, where are your blocks from? >> That >> may be part of the story. >> From: Sterling Jacobson >> Sent: Tuesday, January 19, 2016 7:56 PM >> To: af@afmug.com >> Subject: Re: [AFMUG] Great, now Netflix customers are calling ME for blocked >> Netflix >> Except that I’m not on VPN or proxy. >> So they have wrongly allocated or listed my blocks as proxy/VPN. >> Doesn’t that break net neutrality for me? >> Not that the FCC is going to do anything about it. >> I just got off the phone. They asked me to email them my ASN, upstream and >> details. >> Hopefully they pull their heads out and get this working. >> Not like I can request a IPv4 block directly from ARIN. >> I DID that and they denied saying they have no more. >> So I’m stuck without their help. >> From: Af [ mailto:af-boun...@afmug.com ] On Behalf Of timothy steele >> Sent: Tuesday, January 19, 2016 6:48 PM >> To: af@afmug.com >> Subject: Re: [AFMUG] Great, now Netflix customers are calling ME for blocked >> Netflix >> Netflix is working on banning all proxy and most VPN users was on Engadget >> over >> a month ago there content providers are forcing them so when there telling >> you >> nothing they can do to help there telling the truth >> On Tue, Jan 19, 2016, 8:37 PM Josh Reynolds < j...@kyneticwifi.com > wrote: >>> Also reach out to Netflix on twitter, tell them you are a US ISP and your >>> users >>> are having issues watching content >>> On Jan 19, 2016 7:25 PM, "Josh Luthman" < j...@imaginenetworksllc.com > >>> wrote: >>>> Try NANOG? >>>> Josh Luthman >>>> Office: 937-552-2340 >>>> Direct: 937-552-2343 >>>> 1100 Wayne St >>>> Suite 1337 >>>> Troy, OH 45373 >>>> On Jan 19, 2016 8:23 PM, "Sterling Jacobson" < sterl...@avative.net > >>>> wrote: >>>>> Anyone else start getting these calls today? >>>>> My personal Netflix, on the same public IP block, seems to still work. >>>>> But several of my customers are now calling in saying their Netflix is >>>>> VPN, >>>>> Proxy or using an Unblocker. >>>>> Netflix is denying any sort of fix or solution for these customers, >>>>> blaming it >>>>> on the ISP. >>>>> I'm sick of this crap. >>>>> The customers don't care, they will just drop the ISP and get another, >>>>> probably >>>>> with IP blocks that aren't 'blacklisted' as VPN, or going through a >>>>> datacenter. >>>>> I had the same problem with Hulu, Vudu, ABC.com Disney.com and several >>>>> others. >>>>> Fortunately, all of those companies, except Vudu, fixed my problem by >>>>> whitelisting my IPs. >>>>> Vudu took a long time but I think I finally got a hold of the correct >>>>> team of >>>>> engineers and they fixed it. >>>>> On the phone now with Netflix rep and one of her first questions was, >>>>> "What is a >>>>> public IP block?" >>>>> :(