Your bgp setup does not appear to be correct. 
You are not announcing any IP Space.. 

http://bgp.he.net/AS394752#_asinfo 

Regards. 

Faisal Imtiaz 
Snappy Internet & Telecom 
7266 SW 48 Street 
Miami, FL 33155 
Tel: 305 663 5518 x 232 

Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net 

> From: "Sterling Jacobson" <sterl...@avative.net>
> To: af@afmug.com
> Sent: Wednesday, January 20, 2016 1:00:22 AM
> Subject: Re: [AFMUG] Great, now Netflix customers are calling ME for blocked
> Netflix

> My ASN is 394752 the data center upstream ASN is 11798.

> I’m still not sure this isn’t that new world wide problem of forcing DNS
> redirection in routers running parental filtering.

> One instance of this was a customer running filtering on their router, but 
> they
> said they turned it off and it still has the same Netflix message.

> I’ll try emailing their NOC and see if I receive anything intelligent.

> From: Af [mailto:af-boun...@afmug.com] On Behalf Of Faisal Imtiaz
> Sent: Tuesday, January 19, 2016 8:08 PM
> To: af@afmug.com
> Subject: Re: [AFMUG] Great, now Netflix customers are calling ME for blocked
> Netflix

> What is you ASN ? I will be more than happy to check if I see anything odd.

> Also, Netflix has different IP's in different parts of the country they use 
> for
> sending the video streams.

> We typically don't see the same prefix advertised by them via different pops
> they have.

> Plus, not sure if you already got hold of them... you can reach them via email
> to their NOC cdnet...@netflix.com

> If you give a shout out them on Nanog mailing list, you are very likely to 
> get a
> fairly prompt response from their technical team.

> Regards.

> Faisal Imtiaz
> Snappy Internet & Telecom
> 7266 SW 48 Street
> Miami, FL 33155
> Tel: 305 663 5518 x 232

> Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net

>> From: "Sterling Jacobson" < sterl...@avative.net >
>> To: af@afmug.com
>> Sent: Tuesday, January 19, 2016 9:49:50 PM
>> Subject: Re: [AFMUG] Great, now Netflix customers are calling ME for blocked
>> Netflix
>> It may be that.

>> I get my IPv4 from a data center.

>> They are my upstream provider.

>> The blocks are SWIPed to my company though.

>> I had to submit information to Hulu, Vudu, ABC.com and a few others a year 
>> ago
>> because suddenly they all had me on some unknown blacklist at the same time.

>> All of those providers have now white-listed my blocks and I no longer have
>> issues (except maybe Vudu, who were really hard to get that done).

>> From: Af [ mailto:af-boun...@afmug.com ] On Behalf Of Ken Hohhof
>> Sent: Tuesday, January 19, 2016 7:22 PM
>> To: af@afmug.com
>> Subject: Re: [AFMUG] Great, now Netflix customers are calling ME for blocked
>> Netflix

>> If you don’t have direct allocation from ARIN, where are your blocks from? 
>> That
>> may be part of the story.

>> From: Sterling Jacobson

>> Sent: Tuesday, January 19, 2016 7:56 PM

>> To: af@afmug.com

>> Subject: Re: [AFMUG] Great, now Netflix customers are calling ME for blocked
>> Netflix

>> Except that I’m not on VPN or proxy.

>> So they have wrongly allocated or listed my blocks as proxy/VPN.

>> Doesn’t that break net neutrality for me?

>> Not that the FCC is going to do anything about it.

>> I just got off the phone. They asked me to email them my ASN, upstream and
>> details.

>> Hopefully they pull their heads out and get this working.

>> Not like I can request a IPv4 block directly from ARIN.

>> I DID that and they denied saying they have no more.

>> So I’m stuck without their help.

>> From: Af [ mailto:af-boun...@afmug.com ] On Behalf Of timothy steele
>> Sent: Tuesday, January 19, 2016 6:48 PM
>> To: af@afmug.com
>> Subject: Re: [AFMUG] Great, now Netflix customers are calling ME for blocked
>> Netflix

>> Netflix is working on banning all proxy and most VPN users was on Engadget 
>> over
>> a month ago there content providers are forcing them so when there telling 
>> you
>> nothing they can do to help there telling the truth

>> On Tue, Jan 19, 2016, 8:37 PM Josh Reynolds < j...@kyneticwifi.com > wrote:

>>> Also reach out to Netflix on twitter, tell them you are a US ISP and your 
>>> users
>>> are having issues watching content

>>> On Jan 19, 2016 7:25 PM, "Josh Luthman" < j...@imaginenetworksllc.com > 
>>> wrote:
>>>> Try NANOG?

>>>> Josh Luthman
>>>> Office: 937-552-2340
>>>> Direct: 937-552-2343
>>>> 1100 Wayne St
>>>> Suite 1337
>>>> Troy, OH 45373

>>>> On Jan 19, 2016 8:23 PM, "Sterling Jacobson" < sterl...@avative.net > 
>>>> wrote:
>>>>> Anyone else start getting these calls today?

>>>>> My personal Netflix, on the same public IP block, seems to still work.

>>>>> But several of my customers are now calling in saying their Netflix is 
>>>>> VPN,
>>>>> Proxy or using an Unblocker.

>>>>> Netflix is denying any sort of fix or solution for these customers, 
>>>>> blaming it
>>>>> on the ISP.

>>>>> I'm sick of this crap.

>>>>> The customers don't care, they will just drop the ISP and get another, 
>>>>> probably
>>>>> with IP blocks that aren't 'blacklisted' as VPN, or going through a 
>>>>> datacenter.

>>>>> I had the same problem with Hulu, Vudu, ABC.com Disney.com and several 
>>>>> others.

>>>>> Fortunately, all of those companies, except Vudu, fixed my problem by
>>>>> whitelisting my IPs.

>>>>> Vudu took a long time but I think I finally got a hold of the correct 
>>>>> team of
>>>>> engineers and they fixed it.

>>>>> On the phone now with Netflix rep and one of her first questions was, 
>>>>> "What is a
>>>>> public IP block?"

>>>>> :(

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