Any local telco that does not provide FTTH has one foot in the grave. From: D. Ryan Spott Sent: Wednesday, April 27, 2016 8:53 AM To: [email protected] Subject: Re: [AFMUG] How would you address this?
Years ago my mom had internet service from her cableco. She told me the deal was a phone (VoIP) and Internet. I was trying to support her remotely and it was terrible. I called the cableco and she was getting the basic triple play: Basic Cable Phone Internet... 80kbps! I wanted mom to upgrade so I could help her when needed. She said no; Facebook and email worked just fine. This deal offered by the cableco damn near killed the local telco. ryan -- D. Ryan Spott | NGC457, llc broadband | telco | colo | communities PO Box 1734 Sultan, WA 98294 425-939-0047 On Apr 26, 2016, at 12:22, That One Guy /sarcasm <[email protected]> wrote: dsl to our customer base is never reliable over about 300k. Id say ten bucks a month for 300k is fair. On Tue, Apr 26, 2016 at 2:06 PM, Josh Luthman <[email protected]> wrote: Hope he's doing OK. Reminds me of Monty Python - perhaps he died while writing it! Personally I'd have a hard time justifying $9.95 for any kind of unlimited service. If he can get DSL at that price, have at it. If it's not available, maybe we can help. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Apr 26, 2016 at 3:03 PM, Rory Conaway <[email protected]> wrote: We got hit with this a few weeks ago. They get internet for $9.95 per month for 1.5Mbps with DSL. We match this. Rory -----Original Message----- From: Af [mailto:[email protected]] On Behalf Of Jerry Head Sent: Tuesday, April 26, 2016 12:03 PM To: [email protected] Subject: [AFMUG] How would you address this? This is a copy/paste of an inquiry submission we received on our website. What is this guy asking for? Discounted service possibly? As a WISP we certainly don't feed from the public trough, are we "required" to do some kind of discounted service here? Having said all that I would mention that as a practice we do discount/waive the installation fee for veterans as taken on a case-by-case basis. Yes it is incomplete and we are not sure why he did not finish it.... "I am wondering if your company participates in the Rural Broadband Initiative? I live on a fixed income and it was suggested by a friend I research the program. My retirement is more than adequate under normal circumstances but my medical cost not covered by the VA eats up much of my income. This makes it necessary to budget my expenses. I need internet service right away and I am...." -- If you only see yourself as part of the team but you don't see your team as part of yourself you have already failed as part of the team.
