Even if the radio is offline you should have a history of stats IMO
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Jun 14, 2016 at 2:50 PM, Brandon Yuchasz <li...@gogebicrange.net> wrote: > Just had a call from a customer that was “off line” was an ePMP I dreaded > logging in to take a look because if its off line I am not going to see a > thing. Luckily this was a router / user issue not our equipment. > > > > > > Best regards, > > Brandon Yuchasz > > GogebicRange.net > > www.gogebicrange.net > > > > *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *George Skorup > *Sent:* Tuesday, June 14, 2016 1:06 PM > > *To:* af@afmug.com > *Subject:* Re: [AFMUG] Session Counts in ePMP > > > > All I want for Christmas is SM proxy access via AP like Canopy. ICC and > proxy is a godsend. > > On 6/14/2016 11:03 AM, Brandon Yuchasz wrote: > > I am kind of combining the two conversations between you and Josh at this > point but we have been using PRTG for monitoring but only at the AP and > backhaul level. On a few rate cases I have added some SMs into it for a > while but generally have not needed to. �I will have to look into some > options along these lines for monitoring at the SM level. > > I know its sacrilegious to even say but we use QuickBooks for our billing > and our oldest custom base is billed quarterly. Newer customers or those > that chose to change over use ACH monthly and we just don�t have much > need for a different billing system this takes very little time to manage > and works well for us. > > � > > I am curious if they have any plans to add these statistics to the ePMP > platform any Cambium team members lurking around this list care to comment? > > � > > Best regards, > > Brandon Yuchasz > > GogebicRange.net > > www.gogebicrange.net > > � > > *From:* Af [mailto:af-boun...@afmug.com <af-boun...@afmug.com>] *On > Behalf Of *Nate Burke > *Sent:* Tuesday, June 14, 2016 10:31 AM > *To:* af@afmug.com > *Subject:* Re: [AFMUG] Session Counts in ePMP > > � > > I'm old school and still use MRTG with a bunch of custom scripting I > wrote, but you can substitute in your favorite graphing platform.� I > graph these parameters and they have worked well for us for a number of > years.� We monitor every SM in the network. > > FSK - Traffic, RSSI, DBM, Associated to Which AP in Cluster > 450- Traffic, DBM, SNR, V-H Ratio, Associated to Which AP in Cluster > EPMP - Traffic, MCS, DBM, TX Power, Associated to Which AP in Cluster > > On 6/14/2016 10:18 AM, Brandon Yuchasz wrote: > > Nate, > > Can you go into a little more detail on how you monitor those SMs? > > I always get a kick out of the Saturday afternoon calls when they have not > had internet for three days. I generally tell them I have put them in the > schedule for Monday and it�s a shame they didn�t call sooner I was > right by their house twice during the week. I know I should bite my tongue > but sometimes I can�t help myself. �I think a lot of the time people > say its hasn�t working in days thinking it will add some level of > priority to it when in fact it just went off line a few minutes ago. > > � > > � > > Best regards, > > Brandon Yuchasz > > GogebicRange.net > > www.gogebicrange.net > > � > > *From:* Af [mailto:af-boun...@afmug.com <af-boun...@afmug.com>] *On > Behalf Of *Nate Burke > *Sent:* Tuesday, June 14, 2016 10:00 AM > *To:* af@afmug.com > *Subject:* Re: [AFMUG] Session Counts in ePMP > > � > > I monitor all SM's directly (FSK,450 and EPMP).� Makes it very easy to > see if they have changing signal levels, or when they dropped out.� Like > if they slowly lose signal the entire month of May, then you know it's > trees.� But if they just lost 20db one day, then it moved.� If it just > dropped offline, then power supply.� Also monitor the Sub Bandwidth, when > they say 'No internet for a 2 days'� You can tell them 'Check with your > Kids, because someone has been streaming non stop'.� Or the '2 days' > really is only 2 hours, but they want you to think it's worse. > > On 6/14/2016 9:25 AM, Brandon Yuchasz wrote: > > Since I came from a FSK background and then started in on the 450 platform > I am having a few issues troubleshooting customers on ePMP. In FSK and 450 > you can log into the AP pull up the Session Status tab and then scroll > through looking at the session counts, re-registrations, power levels and > even see the SMs that are idle. So if you are looking up a customer that > �hasn�t has internet since Monday� and you see they went idle with > only one session count and a� -62 at the time. You can assume the power > supply got damaged in the storm Monday afternoon. A little on the phone > support and they verify no green light.� On the other hand now that the > leaves are on the trees and nice and thick we can scroll through the > session counts and find customers that have been up for 8 years that are > now having issues with the tree cover. 568 session counts in 24 hours. Yep > best put them in the schedule and get out at take a look. > > � > > So�. Where the heck do I find similar information in ePMP. I can�t > even find if a session is idle.� I can find how many SMs have registered > to the AP but no specifics about which SM it was or if all the extras are > one SM , guys doing site surveys or a combo of both. So how are you guys > troubleshooting the ePMP platform? I feel blind using this stuff. > > � > > Best regards, > > Brandon Yuchasz > > GogebicRange.net > > www.gogebicrange.net > > � > > � > > � > > >
