Why would you monitor every single customer's up/down status? Why not
just monitor their traffic levels and then if they go down, they will
call you and you can review their data then? You could even monitor the
up/down status, just not have an alert?
Travis
On 7/11/2016 11:15 AM, Ken Hohhof wrote:
Did I miss a memo about this being the designated week for customers
to go on vacation? Subscribers have been popping up red like crazy
the past 2 days on our network monitor. Not like the fades we get
this time of year due to field corn, these go down and stay down.
One of them just called though and said he set his hour on fire so the
firefighters had the electricity turned off. Yeah, I guess he's going
to visit the relatives now.
Amazing how customers expect us to notify them any time we have any
kind of planned outage, but they don't feel the need to tell us when
they turn off their equipment for a week.
