Well, when they call at 3:30pm, no, sorry, we can't come out today. We did end up getting a tech out the next morning though.

On 7/11/2016 12:39 PM, can...@believewireless.net wrote:
Having been through a house fire where everything you own is lost, I would have sent someone out immediately
to help them restore service.

A few days after the fire, my regular UPS driver stopped by and asked if there was anything he could do. He said he saw the smoke and immediately knew which house it was. He offered to take up a collection at work for clothes
or any other needs. The generosity of strangers has always amazed me.



On Mon, Jul 11, 2016 at 1:33 PM, George Skorup <geo...@cbcast.com <mailto:geo...@cbcast.com>> wrote:

    My house burned down, so what. What do you mean you can't come out
    TODAY and re-install my service in my "shed" where I'm sleeping
    now!? ("shed" being a metal out building that's bigger than the
    house). True story.

    On 7/11/2016 12:18 PM, Robert Andrews wrote:

        That is the definition of an unreal expectation...

        On 07/11/2016 10:15 AM, Ken Hohhof wrote:

            Did I miss a memo about this being the designated week for
            customers to
            go on vacation?  Subscribers have been popping up red like
            crazy the
            past 2 days on our network monitor.  Not like the fades we
            get this time
            of year due to field corn, these go down and stay down.

            One of them just called though and said he set his hour on
            fire so the
            firefighters had the electricity turned off.  Yeah, I
            guess he's going
            to visit the relatives now.

            Amazing how customers expect us to notify them any time we
            have any kind
            of planned outage, but they don't feel the need to tell us
            when they
            turn off their equipment for a week.




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