Yep, there is significant value in the type of person whose mind is never really “off the clock.” No part time contract worker is going to care for that network as much as the guy/gal who can’t stop themselves from pulling up traffic graphs every half hour in the evenings/weekends.
Chris Wright Network Administrator From: Af [mailto:af-boun...@afmug.com] On Behalf Of Sterling Jacobson Sent: Thursday, May 11, 2017 6:45 AM To: af@afmug.com Subject: Re: [AFMUG] owner vs employee staff valuation I calculate that at about $45k to $120k depending on your network. There either has to be an all in one guy that can monitor the network and respond to complicated issues correctly 24/7 ($120k guy), or one or more NOC techs ($45k) that can do that 24/7 and somehow bring you or someone capable on site, on time, every time, when something happens and pay per hour on top. I found the latter to be nearly impossible to find, or a person willing to be the 24/7 guy without significant pay or ownership, or likely both. That is the real key. It’s hard for management, or partners, to wrap their head around this concept. Until something horrible breaks, and no one is there to properly fix it for hours, and you lose a significant chunk of your customers/revenue over the incident(s). From: Af [mailto:af-boun...@afmug.com] On Behalf Of Chuck McCown Sent: Thursday, May 11, 2017 7:32 AM To: af@afmug.com Subject: Re: [AFMUG] owner vs employee staff valuation $60K From: Steve Jones Sent: Thursday, May 11, 2017 12:15 AM To: af@afmug.com Subject: [AFMUG] owner vs employee staff valuation I'm very curious, primarily from owners with admin staff about staff valuation. I'm a pretty critical guy here, I think a lot of that is due to the fact I don't spread my role freely. I'm the admin, , that's pretty straight forward. I'm the tier 3, or two, whichever you assign to tech support that actually solves problems or initiates disconnects that cant be resoled vi a call one. We also do network support, I only really generate 5-20 billable hours on that. Not to be cocky, but a lot of those limited 5-20 is my efficiency... I'm really good at my job. Last year I recommended dropping one of our techs, which freed up a ton of dough, gave us the option to go to serverplus. the frees uo a substantial amount of my tier 2/3 time (their tier1 is much more inclusive than ours, We brought in a contractor on our ISP side to handle the BGP followed by IP6 adoption. Their continued support for the transit component of our network is not a terrible cost What I have found is my cost to the company is substantially higher than a recurring contract with them. Essentially, we offset the whole of the transit on our network and more with the ditching 0f the tech That leaves me with pretty much posting to afmug for advice on new stuff. We have "reliable" outsource site/tower guys As an administrator, I genuinely think I found a route to replace myself with a substantial savings, with the exception of new product/technology exploration. a pretty good discount. Installers are just s cost, if we need more, we get more, like fish. Assuming you guys have a guy for everything other than going to Afmug to get advice, how much is the afmug guy worth. ( I use the list just for example) I know I'm not the first guy who found what on its face to be a highly cost effective solution to replace their "network guy" and found a flaw whats the flaw?
