We just put some up and weren’t impressed. When you call tech support and they make you feel like a second class tech because you don’t use command line entries instead of the GUI, that’s pretty much the end of our relationship with that company going forward. GUI’s are important to reducing training and being able to have more techs handle basic support which in turn reduces costs and improves support times. How that message hasn’t gotten through to some companies is beyond me.
Rory From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jon Langeler Sent: Thursday, August 3, 2017 9:38 AM To: af@afmug.com Subject: Re: [AFMUG] DW shutsdown Dragonwave was always higher priced but I could never figure out the advantages. Jon Langeler Michwave Technologies, Inc. On Aug 3, 2017, at 11:48 AM, Sterling Jacobson <sterl...@avative.net<mailto:sterl...@avative.net>> wrote: Wow. I wonder how that happened? Used to be one of the forefront in that market. Just couldn’t keep pace with the industry? I bet that happens to Ceragon in the next year or two. From: Af [mailto:af-boun...@afmug.com] On Behalf Of Gino A. Villarini Sent: Thursday, August 3, 2017 9:42 AM To: af@afmug.com<mailto:af@afmug.com> Subject: [AFMUG] DW shutsdown http://www.rcrwireless.com/20170803/business/backhaul-firm-dragonwave-enters-receivership-tag17 Gino A. Villarini President Metro Office Park #18 Suite 304 Guaynabo, Puerto Rico 00968 <image001.png>
