Ha, yea. I wrestled a Grizzly Bear once, 15-20 seconds late it was all over so this doesn’t scare me ☺. With the amount of equipment we have to work with, it’s impossible to be a command line expert in everything. GUI’s are far more universal. Had to put up a Sub-10 80GHz radio yesterday. 5 minutes through the GUI, caught up. Dragonwave, 2 support calls, and 2 guys for 4 hours to get our first link up. Guess which one will never get a P.O. from our company in the future.
Rory From: Af [mailto:af-boun...@afmug.com] On Behalf Of Steve Jones Sent: Thursday, August 3, 2017 9:47 AM To: af@afmug.com Subject: Re: [AFMUG] DW shutsdown Uh oh, you just poked the cli commando bear On Aug 3, 2017 11:44 AM, "Rory Conaway" <r...@triadwireless.net<mailto:r...@triadwireless.net>> wrote: We just put some up and weren’t impressed. When you call tech support and they make you feel like a second class tech because you don’t use command line entries instead of the GUI, that’s pretty much the end of our relationship with that company going forward. GUI’s are important to reducing training and being able to have more techs handle basic support which in turn reduces costs and improves support times. How that message hasn’t gotten through to some companies is beyond me. Rory From: Af [mailto:af-boun...@afmug.com<mailto:af-boun...@afmug.com>] On Behalf Of Jon Langeler Sent: Thursday, August 3, 2017 9:38 AM To: af@afmug.com<mailto:af@afmug.com> Subject: Re: [AFMUG] DW shutsdown Dragonwave was always higher priced but I could never figure out the advantages. Jon Langeler Michwave Technologies, Inc. On Aug 3, 2017, at 11:48 AM, Sterling Jacobson <sterl...@avative.net<mailto:sterl...@avative.net>> wrote: Wow. I wonder how that happened? Used to be one of the forefront in that market. Just couldn’t keep pace with the industry? I bet that happens to Ceragon in the next year or two. From: Af [mailto:af-boun...@afmug.com] On Behalf Of Gino A. Villarini Sent: Thursday, August 3, 2017 9:42 AM To: af@afmug.com<mailto:af@afmug.com> Subject: [AFMUG] DW shutsdown http://www.rcrwireless.com/20170803/business/backhaul-firm-dragonwave-enters-receivership-tag17 Gino A. Villarini President Metro Office Park #18 Suite 304 Guaynabo, Puerto Rico 00968 <image001.png>
