Yes, those folks that are aware of it and what it should be used for, request that we set it up and we do. However, for folks that don’t ask about it, we found out that we were getting more calls asking about the password (they lost the email stating what it was, misplaced any information we left with them, or forgot). What typically happens is someone visits their place, wants to use the Guest network, and they can’t remember the password to give them since they don’t use it very often and that triggers a call to us.
We get fewer calls asking to set up Guest access than we do asking what the password was set up as. We thought about printing labels and putting that on the router with the password for the Guest network for future reference but then we would have to use a standard password for all customers, which we didn’t want to do. Using a standard password would probably be fine, but in some of our areas we have enough subscriber density that folks could literally drive down the road and get on everyone’s network. It is just the Guest network, so likely not a big deal, but figured our customers wouldn’t want strangers doing that. We could come up with a password scheme that uses part of the Mac address or something like that, but that is just more work for the technician to set up, or we would have to come up with some script trickery to automatically do it. For the few that ask for it, we found it was less work to not set it up by default and only do so for those that asked. David Coudron david.coud...@advantenon.com<mailto:david.coud...@advantenon.com> | Mobile: 612-991-7474 From: Af [mailto:af-boun...@afmug.com] On Behalf Of Mike Hammett Sent: Saturday, December 16, 2017 9:20 AM To: af@afmug.com Subject: Re: [AFMUG] Guest access/mode on customer routers Most retail routers have done this for many years now. It shouldn't be surprising. ----- Mike Hammett Intelligent Computing Solutions<http://www.ics-il.com/> [http://www.ics-il.com/images/fbicon.png]<https://www.facebook.com/ICSIL>[http://www.ics-il.com/images/googleicon.png]<https://plus.google.com/+IntelligentComputingSolutionsDeKalb>[http://www.ics-il.com/images/linkedinicon.png]<https://www.linkedin.com/company/intelligent-computing-solutions>[http://www.ics-il.com/images/twittericon.png]<https://twitter.com/ICSIL> Midwest Internet Exchange<http://www.midwest-ix.com/> [http://www.ics-il.com/images/fbicon.png]<https://www.facebook.com/mdwestix>[http://www.ics-il.com/images/linkedinicon.png]<https://www.linkedin.com/company/midwest-internet-exchange>[http://www.ics-il.com/images/twittericon.png]<https://twitter.com/mdwestix> The Brothers WISP<http://www.thebrotherswisp.com/> [http://www.ics-il.com/images/fbicon.png]<https://www.facebook.com/thebrotherswisp>[http://www.ics-il.com/images/youtubeicon.png] <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> ________________________________ From: "David Coudron" <david.coud...@advantenon.com<mailto:david.coud...@advantenon.com>> To: af@afmug.com<mailto:af@afmug.com> Sent: Saturday, December 16, 2017 7:55:08 AM Subject: Re: [AFMUG] Guest access/mode on customer routers We typically don’t do this unless specifically requested to do so by the customer. We can set it up remotely since we provide Mikrotiks to all customers so we can always do it later without a site visit. It seems like one more thing to educate the customer on unless they already know about it and request it. David Coudron david.coud...@advantenon.com<mailto:david.coud...@advantenon.com> | Mobile: 612-991-7474 From: Af [mailto:af-boun...@afmug.com] On Behalf Of Steve Jones Sent: Friday, December 15, 2017 10:29 PM To: af@afmug.com<mailto:af@afmug.com> Subject: Re: [AFMUG] Guest access/mode on customer routers Cnmaestro doesnt do it the way i expected On Dec 15, 2017 9:45 PM, "Josh Luthman" <j...@imaginenetworksllc.com<mailto:j...@imaginenetworksllc.com>> wrote: Does anyone do this at all? Wondering if it makes any sense. I know I'd like it at my house with the r200 routers as I don't want to give up my PSK to random people. Josh Luthman Office: 937-552-2340<tel:(937)%20552-2340> Direct: 937-552-2343<tel:(937)%20552-2343> 1100 Wayne St<https://maps.google.com/?q=1100+Wayne+St+Suite+1337+Troy,+OH+45373&entry=gmail&source=g> Suite 1337<https://maps.google.com/?q=1100+Wayne+St+Suite+1337+Troy,+OH+45373&entry=gmail&source=g> Troy, OH 45373<https://maps.google.com/?q=1100+Wayne+St+Suite+1337+Troy,+OH+45373&entry=gmail&source=g>
