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http://www.openoffice.org/issues/show_bug.cgi?id=109028
Issue #|109028
Summary|Palooca crashes Open Office 3.1-3.1.1 Calc & disables
|Extension Manager...
Component|framework
Version|1.0.0
Platform|PC
URL|
OS/Version|Linux
Status|UNCONFIRMED
Status whiteboard|
Keywords|
Resolution|
Issue type|DEFECT
Priority|P1
Subcomponent|code
Assigned to|tm
Reported by|fmansito
------- Additional comments from fmans...@openoffice.org Sun Feb 7 14:36:00
+0000 2010 -------
... so it cannot be removed.
Hello OO
Computer: Acer Aspire 3810T-354G32n. OS: Linux. Distro: CentOS 5.4. Kernel:
2.6.18-164.10.1.el5.centos.plusPAE. OO 3.1.1 (downloaded today) version
OOO310m19 Build 9420. Type of issue: software - extension. Program: Palooca,
downloaded yesterday.
Yesterday I added extension Palooca just downloaded yesterday evening on my
OO3.1. On opening Calc there appeared a new menu "Palo". The cursor could open
all menus except that one. At first click it would not notice the event. At
second click the OO crash notice window ("unexpected problem") appeared
(reproduced always). On trying to uninstall the extension, the Extension Manager
failed to open on Calc or Writer and reproduced the same crash(reproduced
always).
Uninstalled and re-installed OO3.1. ON first loading Calc the Palo menu was
there again (seems OO loads the same extensions as before uninstallation!).
Problem reproduced always.
This morning I uninstalled OO3.1 again and installed OO2.3.0 from CentOS
directory RPMs. I added Palooca (the same .oxt). The Palo menu is now there as
well and works OK. The I downloaded the last OO version as found in your
repository (see version above) and installed it without uninstalling OO2.3.1.
The Palo menu was again there on OO3.1.1 last version available and reproduces
always just as described above.
Could you please (while the problem is solved) kindly introduce this user to the
procedure to be used to uninstall the offending extension and get, at least,
OO3.1.1 working properly in the meantime.
Thank you in advanve for your attention and support.
Fernando Mansito 2010-01-07 15:32.
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