Maybe you should take screenshots of your ratings histogram on various days so you at least have some evidence?
Maybe it will even reveal a pattern? On Tuesday, January 29, 2013 2:58:06 AM UTC-6, Héctor Júdez wrote: > > I just really hope this doesn't happen to anybody else... already 317 > rates gone.. and it doesn't stop, every day I lose around 50. > It is so depressing.. I've put a lot of effort into these projects (and > also quite some money)... > > I did write in Google+ also... and of course no answer. I want to forget > but it is not stoping. > Anyone knows someone in G+ in charge of the #PlayStore? > > > El martes, 29 de enero de 2013 07:35:04 UTC+1, Zsolt Vasvari escribió: >> >> My app has been published for 2 1/2 years and have 2500+ ratings also. I >> haven't lost any that I can see. Knock on wood. >> >> That said, it sometimes happens that I get an extra batch of "phantom' >> ratings which are removed a few days later. >> >> If you want to complain somewhere, may I suggest Google+ and copy a few >> Google people on there. I think you would have a better chance of getting >> a legitimate response than here or by contacting Support. >> >> >> >> On Tuesday, January 29, 2013 7:42:03 AM UTC+8, Héctor Júdez wrote: >>> >>> You are all right.. Google just answered two of my emails with the exact >>> same copy&paste message saying nothing but crap. >>> Anyway, time to forget. Thanks. >>> >>> El lunes, 28 de enero de 2013 21:06:42 UTC+1, TreKing escribió: >>>> >>>> >>>> On Mon, Jan 28, 2013 at 1:55 PM, Héctor Júdez <[email protected]> wrote: >>>> >>>>> However before you could gatter all together and complain in the >>>>> Market Google Group... now this group is gone and we cannot complain any >>>>> more. >>>> >>>> >>>> You're doing a fine job without that forum ;) >>>> >>>> Honestly, it sucks, but there's no sense in continuing to complain >>>> here. I checked my apps and I seem to be missing some ratings as well from >>>> early on. Not sure if there are more missing, I don't track them in that >>>> much detail. Whatever the reason is, you're not going to get anywhere >>>> stressing about it and raising a ruckus here. >>>> >>>> Contact Google Play "support" knowing full well you won't get a >>>> response, or pester Googler's on G+, or wait it out and see what happens. >>>> When stuff like this happens on Google Play, it's usually a sign of >>>> "features" or changes coming. >>>> >>>> >>>> ------------------------------------------------------------------------------------------------- >>>> TreKing <http://sites.google.com/site/rezmobileapps/treking> - Chicago >>>> transit tracking app for Android-powered devices >>>> >>> -- -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.

