Did actually the average rating of your app change? On Tuesday, January 29, 2013 10:28:03 AM UTC-6, Héctor Júdez wrote: > > this is the useless message from Google: > > Hi, > > Thank you for your note. > The number you see represents the total number of ratings that your > application received. Because not all ratings received user comments, it is > normal for the number of comments to be a lesser amount. Additionally, we > only display recent comments for the application. In most cases, this is on > a rolling 30-day basis. > > In other cases, it is possible that we've detected and removed comments or > ratings that have violated our terms of use. You can see our > Developer-facing comment policies outlined in our Content Policy: > http://www.android.com/us/developer-content-policy.html#spam > > The user facing comment policy can be viewed here: > http://www.google.com/support/androidmarket/bin/answer.py?hl=en&answer=138329 > > > Regards, > The Google Play Team > > > > El martes, 29 de enero de 2013 17:24:28 UTC+1, Héctor Júdez escribió: >> >> I am in The Netherlands and during USA night nothing happens.. It all >> starts now. >> I just took a screenshot and 5 minutes after another 15 rates were gone. >> During the night (USA day time) I lose some more... Now I am going to take >> screenshots every day because this has no sense at all. >> >> >> El martes, 29 de enero de 2013 17:04:51 UTC+1, bob escribió: >>> >>> Maybe you should take screenshots of your ratings histogram on various >>> days so you at least have some evidence? >>> >>> >>> Maybe it will even reveal a pattern? >>> >>> >>> >>> >>> On Tuesday, January 29, 2013 2:58:06 AM UTC-6, Héctor Júdez wrote: >>>> >>>> I just really hope this doesn't happen to anybody else... already 317 >>>> rates gone.. and it doesn't stop, every day I lose around 50. >>>> It is so depressing.. I've put a lot of effort into these projects (and >>>> also quite some money)... >>>> >>>> I did write in Google+ also... and of course no answer. I want to >>>> forget but it is not stoping. >>>> Anyone knows someone in G+ in charge of the #PlayStore? >>>> >>>> >>>> El martes, 29 de enero de 2013 07:35:04 UTC+1, Zsolt Vasvari escribió: >>>>> >>>>> My app has been published for 2 1/2 years and have 2500+ ratings also. >>>>> I haven't lost any that I can see. Knock on wood. >>>>> >>>>> That said, it sometimes happens that I get an extra batch of "phantom' >>>>> ratings which are removed a few days later. >>>>> >>>>> If you want to complain somewhere, may I suggest Google+ and copy a >>>>> few Google people on there. I think you would have a better chance of >>>>> getting a legitimate response than here or by contacting Support. >>>>> >>>>> >>>>> >>>>> On Tuesday, January 29, 2013 7:42:03 AM UTC+8, Héctor Júdez wrote: >>>>>> >>>>>> You are all right.. Google just answered two of my emails with the >>>>>> exact same copy&paste message saying nothing but crap. >>>>>> Anyway, time to forget. Thanks. >>>>>> >>>>>> El lunes, 28 de enero de 2013 21:06:42 UTC+1, TreKing escribió: >>>>>>> >>>>>>> >>>>>>> On Mon, Jan 28, 2013 at 1:55 PM, Héctor Júdez <[email protected]>wrote: >>>>>>> >>>>>>>> However before you could gatter all together and complain in the >>>>>>>> Market Google Group... now this group is gone and we cannot complain >>>>>>>> any >>>>>>>> more. >>>>>>> >>>>>>> >>>>>>> You're doing a fine job without that forum ;) >>>>>>> >>>>>>> Honestly, it sucks, but there's no sense in continuing to complain >>>>>>> here. I checked my apps and I seem to be missing some ratings as well >>>>>>> from >>>>>>> early on. Not sure if there are more missing, I don't track them in >>>>>>> that >>>>>>> much detail. Whatever the reason is, you're not going to get anywhere >>>>>>> stressing about it and raising a ruckus here. >>>>>>> >>>>>>> Contact Google Play "support" knowing full well you won't get a >>>>>>> response, or pester Googler's on G+, or wait it out and see what >>>>>>> happens. >>>>>>> When stuff like this happens on Google Play, it's usually a sign of >>>>>>> "features" or changes coming. >>>>>>> >>>>>>> >>>>>>> ------------------------------------------------------------------------------------------------- >>>>>>> TreKing <http://sites.google.com/site/rezmobileapps/treking> - >>>>>>> Chicago transit tracking app for Android-powered devices >>>>>>> >>>>>>
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