I have observed something exactly like you describe in my own app. The graph you posted is similar to mine. I had stable ratings since forever until Dec 11th where unexplained 1-star ratings started to appear until the ratings finally stabilized (flat graph) on Dec 21th. At first I though it was an attack from competitors but now I think there might be another explanation. Dec 10th, Google approved a batch of Chromecast apps. My app is an obvious candidate from Chromecast support but of course it is not in the app list Google approved this day. I now think that the unexplained bad ratings came from users expecting Chromecast support. Since I believe your app is a potential candidate for Chromecast support, that could be it. Many CC users do not understand why some apps supports CC already and others do not and go the 1-star route. They just think developers are lazy or something...
I wouldn't care too much (unless drop in ratings continue) since your app is rated exceptionnaly high and a 0.03 drop in rating is not going to have much consequence. On Friday, 27 December 2013 11:37:06 UTC+1, Tolriq wrote: > > Hi, > > My app rating is being hijacked by competitors and I don't know what to do > :( > I've tried to contact Google but there's no category for that and they > don't answer from the other category contact :( > > My app is 4.9 rating since a very very very long time and all very very > few bad rating always had comments. > Since 14 days I start to have lot's of 1 or 2 stars rating without any > comments and without having released a new version or the app having > problems. > There's still the same amount of 4 / 5 star rating coming every day. > > This graph for the 6 last months from Play Store console : > http://postimg.org/image/i2bpm94vt/ shows the problem clearly and proves > without a doubt the hijacking action :( > > What are the possible actions against that ? > This is a shame that years of work can be attacked so easily :( > > How to contact some Google representative to have this investigated ? > > Regards, > Tolriq > -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en --- You received this message because you are subscribed to the Google Groups "Android Developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to android-developers+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
