On Mon, Mar 22, 2010 at 4:10 PM, Greg Donald <gdon...@gmail.com> wrote:

> Users are not developers and do not want upgrades, ever.  They want
> fully functional, bug free, 1.0 releases only.
>

Really? I think quite the opposite actually. Seems to me most users see
buying apps as an investment and expect consistent updates. "It could always
be better", right? Bug-free, of course, but not never improved or updated
ever again.


> And if you do make a bug release, you had better list some obvious new
> features or you will get accused of spamming the Marketplace.
>

Well if you drop 100 apps into the Market at once, or if you "fix bugs" 4
times a day, probably. But if you fix a major bug and make it clear that
that was point of the update, I don't think you'd see any backlash.

In a nutshell, Marketplace users are whiny bitches and there's not much you
> can do about it.
>

Yes =)

On Tue, Mar 23, 2010 at 2:22 AM, dgoemans <dgoem...@gmail.com> wrote:

> The biggest thing that still gets to me, is the users who refund a $1
> donate version of something when the free version is also in the
> market. Why not just install the free version if you're too cheap to
> pay $1, at least my ratings will stay up.
>

Note that a lot of people that refund don't do it because they're cheap -
they do it because the goddamn POS known as the Android Market app often
doesn't authorize their purchase or complete their downloads. So people
cancel and try again or give up completely. I have quite a few entries in
Google Checkout with the same user buying, refunding, then buying again
minutes later. One guy emailed me with the problem after trying 3 times. How
he managed to refund twice is beyond me ...

-------------------------------------------------------------------------------------------------
TreKing - Chicago transit tracking app for Android-powered devices
http://sites.google.com/site/rezmobileapps/treking

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