I'd like to know how other developpers deal with unwarranted bad rating/comments.
I cannot help to be regularly infuriated by what I see there even if I'm trying to take this with a grain of salt (not easy I tell you after pouring hours into development!) We have: - users thinking the comment system is a support forum - confused users about the features of your app and making false claims - users downgrading ratings if you ever make the sligthest mistake in a upgrade: "..bla..bla...used to work....NOW USELESS!!!" - condescending users giving you orders: "bla..bla..., please fix!" - users stating the obvious: "trial version is limited. WHAI IT IS NOT FREE????" - users perverting stars as a tool: "...5 stars if ZZZ feature is implemented" - haters that just hate randomly We all know by now that Google will never allow developers to contact users. Users have won and can destroy your app at will making the stupidiest claims without us being able to do anything. >From Google's point of view, we developpers are just good to churn out code endlessly and shut up. So what's you secret to deal or dodge all that crap ? -- You received this message because you are subscribed to the Google Groups "Android Discuss" group. To view this discussion on the web visit https://groups.google.com/d/msg/android-discuss/-/UM3gLwjTElQJ. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/android-discuss?hl=en.
