Hello,

Hope you are doing good.

We have an immediate opening for the below position, kindly let me know
your interest with your updated resume at *bhara...@accurogroup.com
<bhara...@accurogroup.com>*.





Role

Migration PM

Mandatory Technical Skills

•Knowledge of Web services, RESTful services, Telephony, integration,
telecommunications, Networking, Routing, VoIP, SIP.
•Basic Telephony domain experience

Desirable Technical Skills

•Knowledge of Azure services such as Blob Storage, SQL, Tables, Cognitive
Services and Function Apps.
•Knowledge in Service Fabric, Event Hub, Azure Communication Services,
Genesys.
•Experience in persona-building for SaaS, CCaaS (Contact Center as a
Service), infrastructure and cloud voice products.
•Understanding of DHCP, DNS, SIP, IMS, ISDN, C#

Mandatory Functional Skills

•Experience in working with large team and guiding/training for solutions.
•Vendor Infrastructure Management as well as complex B2B Product and
Portfolio Lifecycle Management (PLM).
•Design and deploy new services, processes, and secure solutions.
•Owning tracking, prioritization, and rationalization of customer,
business, and technical requirements for the data and reporting workstream.
•Creating long- and short-term plans, including setting targets for
milestones and adhering to deadlines.

Desirable Functional Skills

•Knowledge in global migration and transformation of global cloud
infrastructure, Digital Transformation
•Contact center IT Management, work with ISP, IT and Admin third party
suppliers to ensure that their Infrastructure, network performance and
Network Security are compliance by Microsoft Standards.

Total Experience Required

10 Years

Work Location

Redmond





Role

Functional PM

Mandatory Technical Skills

•Experience in persona-building for SaaS, CCaaS (Contact Center as a
Service), infrastructure and cloud voice products.
•Knowledge in Contact Center, Telecoms, Business System Consulting, DHCP,
DNS, SIP, VOIP, Azure Communication Services, Genesys

Mandatory Functional Skills

•Experience in Software Project Management, Product Management, Program
Management, Cross-functional Team Leadership, Mentoring, Coaching, Scrum,
Agile Methodologies, Strategic Planning
•Experience in reviewing customer requirements, designing/building
integrated solutions on new or existing technologies, supporting
deployment/implementation, and providing ongoing support of the solutions.
•Creating long- and short-term plans, including setting targets for
milestones and adhering to deadlines.
•Experience in converting requirements to Features, user stories and
performing capacity planning during release life cycle.
•Good communication skills, conflict resolution, critical thinking, time
management and problem solving.
•Experience in generating reports and sharing to stake holders, conducting
timely meetings, handling discussions.
•Owning tracking, prioritization, and rationalization of customer,
business, and technical requirements for the data and reporting workstream.
•Experience in Service Design, Competitor Analysis

Desirable Functional Skills

•Envisions the future needs of service delivery and brings forward
recommendations for improvements that the joint team can collaborate on for
future success.
•Skilled in Customer Support Solutions to enable the delivery of the
best-in-class customer support, driving CSAT and Customer retention
•Experience in Customer Service.
•Self-motivated, customer-focused, independent

Total Experience Required

10 years

Work Location

Redmond





*Bharat Chhibber | Sr. Technical Recruiter*

*Direct: 919 626 9615 | EMAIL bhara...@accurogroup.com
<bhara...@accurogroup.com>*

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