Hello, Hope you are doing good.
We have an immediate opening for the below position, kindly let me know your interest with your updated resume at *bhara...@accurogroup.com <bhara...@accurogroup.com>*. *Through TCS.. * *Business Analyst with ServiceNow, Case management * *Location – Seattle, WA* *Years of Exp – 8 to 12 yrs* *Remote - Yes* - Strong product knowledge of the ServiceNow platform (specially CSM, Case Management, Workflow, etc.), and ability to envision and communicate the Product’s potential and value to the customer - Ability to facilitate requirements gathering discussions at senior levels across the government customer - Experienced in Cloud Technologies and Saas Products - Knowledge on Content management - Strong customer service skills are needed to facilitate and conduct client meetings - Analyzes business activity and user profiles to identify service demand and develop forecasts for expected service demand changes and IT resource capacity and availability requirements - Conducts trend analyses on historical data and capacity planning related to workforce changes - Responsible for gathering business and user requirements from stakeholders, and translating these requirements into stories to develop and deliver the required platform functionality - Maintains working relationship and communication with project managers - Interacts with Scrum Team, Designers, and Developers. Has full understanding of the agile approach and the managing/building/grooming/prioritization of the Product backlog - Ensures stakeholders are represented during planning, development, and release processes. - Monitor, Respond, and Resolve tickets in the ServiceNow Support queue, within defined SLA - Support other teams as needed based on subject matter expertise. *Bharat Chhibber | Sr. Technical Recruiter* *Direct: 919 626 9615 | EMAIL bhara...@accurogroup.com <bhara...@accurogroup.com>* -- You received this message because you are subscribed to the Google Groups "Android Discuss" group. To unsubscribe from this group and stop receiving emails from it, send an email to android-discuss+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/android-discuss/CAEmgVe3ewcZtz8N%3D2UQc2%2BQFWdoQd4TXJBYBRfQGWdmr1wFKTQ%40mail.gmail.com.
