first part for Dianne, second for Mike

Dianne - I completely agree that this is theoretically not an issue
that I should be concerned with, however, as the developer of an app
that seems to be triggering this bad behavior it is up to me to try to
determine whether or not anything can be done about it.  I can point
my finger in any direction (Motorola, Verizon, even Google/AOSP) but
as you know users don't know (or even care) where the problem lies,
all they see is my app misbehaving and thats the end of it.  I'd
rather do a little research to help identify/resolve the problem now
than have to deal with the user rants later.

Mike - I went to the trouble of installing what I *believe* is the
broken build on one of my test phones (a Droid) - so far I *think* the
phone has misbehaved twice, but I didn't have logcat running, so don't
know what it was up to at the time (whether it will misbehave
connected via usb is another question...).

"Build Number" = "voles-userdebug 2.2 FRFxx 33333 test-keys"

I did look in /data/dontpanic - the cupboard is bare

Doug

On Jun 14, 2:38 pm, Mike Chan <m...@android.com> wrote:
> Do you know if its a kernel reboot or a framework restart?
>
> If its the kernel crashing you can get a persistent logs found:
>
> For Nexus One:
> You can check /proc/last_kmsg
>
> On Droid:
> /data/dontpanic/apanic_console
>
> Make sure to check the timestamp of the file created or in the dmesg,
> sometimes if the reboot is due to the modem there will be no logs.
>
> What build is this 2.2 Droid running?
>
> -- Mike
>
>
>
> On Mon, Jun 14, 2010 at 2:06 PM, Dianne Hackborn <hack...@android.com> wrote:
> > System crashes are a bug in the platform, not in the application.  It should
> > be up to the device manufacturer to fix such a problem...  and if these
> > people are running some random build of who knows what, there is obviously
> > nobody who can help them with crashes they are experiencing on their device,
> > so they should wait until there is a real build to run to report any such
> > errors to the manufacturer.
>
> > On Mon, Jun 14, 2010 at 1:30 PM, Doug <dougforp...@gmail.com> wrote:
>
> >> Hi, I am an Android app developer, all of my work is within the Java
> >> runtime environment.  Before you point me to the android-developers
> >> list, please consider the following:
>
> >> I have had a number of users of my app report that with it installed
> >> on their rooted 2.2 devices (primarily the Verizon Droid) it causes
> >> the phone to reboot anywhere from every 15 minutes to every hour.
>
> >> I realize that the 2.2 codebase is not released yet (don't even know
> >> when), but the last thing I want is to be stung by 1,000's of users
> >> who suddenly encounter this problem after the OS is released into the
> >> wild.
>
> >> As such, I am doing my best to determine the cause of this problem.
> >> Users have reported that the phone will spontaneously reboot at pretty
> >> much any time (on the phone, off the phone, browsing the web, idle,
> >> asleep) with the one exception being that it seems to be stable when
> >> it is "plugged in"  (Most of this info has been gleaned from various
> >> forum postings, so accuracy cannot be 100% confirmed)
>
> >> Is there any way to access the Android equivalent of /etc/messages (or
> >> some other crash-dump file) AFTER the phone has rebooted?  (given that
> >> the users of these devices have root access)
>
> >> I *suspect* that the problem may be related to the network stack (the
> >> app tries to poll a server for changes periodically), and I think the
> >> problem may be somewhere in the handling of 'bad/unavailable' IP
> >> connections.
>
> >> Doug
>
> >> --
> >> unsubscribe: android-kernel+unsubscr...@googlegroups.com
> >> website:http://groups.google.com/group/android-kernel
>
> > --
> > Dianne Hackborn
> > Android framework engineer
> > hack...@android.com
>
> > Note: please don't send private questions to me, as I don't have time to
> > provide private support, and so won't reply to such e-mails.  All such
> > questions should be posted on public forums, where I and others can see and
> > answer them.
>
> > --
> > unsubscribe: android-kernel+unsubscr...@googlegroups.com
> > website:http://groups.google.com/group/android-kernel

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