Cynthia, If you got the impression of me trying to sell you something, I apologize.
My intention was to help you answer your genuine question and give you my experience on how dozens of Abuse Desk Operators handle this day in, day out. Those real-world best practices differ fundamentally from what some Security Researchers and some Anti Abuse Advocates would love to see implemented real-world best practices. Once again, if this was hitting the wrong buttons I apologize, this was not my intention. Thanks, Tobias -- Tobias Knecht Founder & CEO T. +49 170 455 98 45 abusix.com <https://cloud.letsignit.com/collect/bc/5fc946660b5c6b0008d672f1?p=3QW9LKZRNsNLctpv2M4xw66qtjrDbFHkRfe_Jo_T8nIlQuwLC6zZ9OH0kt1uknMTCaPgfev0DqYl37D4m9Ee4vsbDzR0i3-_vR79jccowDesvdhqrvzXzi6k_yA1omSOmnzd-c_2CqBfYJjJFgV9BQOpBRSRjC8wMv-fT3nwGx3tkMlHQ6jWt4ciVIkA_II6> Book a meeting <https://cloud.letsignit.com/collect/bc/5fc946660b5c6b0008d672f1?p=3QW9LKZRNsNLctpv2M4xw66qtjrDbFHkRfe_Jo_T8nIlQuwLC6zZ9OH0kt1uknMT9SwLHL8nP_FvGHuL1dmuWvzSzogpcTfxgYqITma2NzHMq5pXRQAYjPHEkBYpwTr5FBNOY9SMkZqJWdDoUo-I_A==> [image: My Logo] <https://cloud.letsignit.com/collect/bc/5fc946660b5c6b0008d672f1?p=3QW9LKZRNsNLctpv2M4xw66qtjrDbFHkRfe_Jo_T8nIlQuwLC6zZ9OH0kt1uknMT9SwLHL8nP_FvGHuL1dmuWkBl_vB1ZA4WrZhHQQ6slR_5b_FnETHpRTKihQLpXLRkFBNOY9SMkZqJWdDoUo-I_A==> <https://cloud.letsignit.com/collect/bc/5fc946660b5c6b0008d672f1?p=3QW9LKZRNsNLctpv2M4xw66qtjrDbFHkRfe_Jo_T8nIlQuwLC6zZ9OH0kt1uknMT9SwLHL8nP_FvGHuL1dmuWuwTIYoZ5mdTWmhqltOyd8WxVKbCGLLoqGos1EesYhP7> <https://cloud.letsignit.com/collect/bc/5fc946660b5c6b0008d672f1?p=3QW9LKZRNsNLctpv2M4xw66qtjrDbFHkRfe_Jo_T8nIlQuwLC6zZ9OH0kt1uknMT9SwLHL8nP_FvGHuL1dmuWmVS4sTjl1cJ51NN-gNCB_rcu1jgPRgfsr52W-kkb52KhFdCjGAFnnZN_nkWEHAE7w==> CONFIDENTIALITY This email and any attachments are confidential and may also be privileged or otherwise protected from disclosure. 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On Mon, Feb 22, 2021 at 6:10 PM Cynthia Revström <m...@cynthia.re> wrote: > Hi, > > (intro) > Tobias Knecht sent me an email (which this is a reply to) abusing his > position as co-chair in order to try to sell me services based on what I > said on a mailing list. > > (mainly towards Tobias) > Replying to me based on a mailing list post in order to try to sell me > services is bad enough. > To do it as a co-chair and then to use the fact that you are co-chair as a > selling point is much worse. > > I find this utterly appalling behaviour from a co-chair of a working > group, I didn't reach out to you, you weren't even in the thread at all. > > also this: > > As a Co-Chair I didn't want to jump into the mix on the mailing list, > that's why I'm reaching out to you directly. > > I mean that is sort of the point of co-chairs generally speaking but yeah > it is going to look bad if you are trying to sell something, because it is > bad. > > (mainly towards chair team and aa-wg chairs) > A co-chair of a working group should absolutely be warned or removed if > they abuse their position to sell their services. > > I also somehow doubt that this is the first time, I could be wrong, but > idk why this would be the first time. > > I hate it when for example Cogent sends me emails trying to sell me > services despite me never having contacted them (outside of replying saying > I am not interested). > But this is more like if the Cogent sales people were co-chairs of the > db-wg. > > Also with a subject like "RIPE AA-WG discussion" I initially thought it > was actually about something I said or whatever, in his role as co-chair, > it didn't appear like it was a sales email. > > I have also CC'd the aa-wg and ripe list as this is too appalling to be > held private. > > -Cynthia > > > On Mon, Feb 22, 2021 at 5:50 PM Tobias Knecht <t...@abusix.com> wrote: > >> Hello Cynthia, >> >> my name is Tobias. I'm a Co-Chair of the Anti-Abuse Working Group and >> also Founder and CEO of Abusix. >> >> >> As a Co-Chair I didn't want to jump into the mix on the mailing list, >> that's why I'm reaching out to you directly. >> >> We at Abusix run Abuse Desk for dozens of Service Providers of any size >> and any type of product. From Cloud to DC-Services, Cable, and so on. >> >> Happy to jump on a call and answer the questions you have and tell you >> about how our clients handle those things. >> >> Feel free to reach out via email or just pick a time in my calendar: >> https://calendly.com/tobias-knecht/30min >> >> Thanks and stay safe. >> >> Tobias >> >> -- >> >> >> Tobias Knecht >> >> Founder & CEO >> >> >> >> T. >> >> +49 170 455 98 45 >> >> abusix.com >> <https://cloud.letsignit.com/collect/bc/5fc946660b5c6b0008d672f1?p=3QW9LKZRNsNLctpv2M4xw66qtjrDbFHkRfe_Jo_T8nIlQuwLC6zZ9OH0kt1uknMTCaPgfev0DqYl37D4m9Ee4vsbDzR0i3-_vR79jccowDesvdhqrvzXzi6k_yA1omSOmnzd-c_2CqBfYJjJFgV9BQOpBRSRjC8wMv-fT3nwGx3tkMlHQ6jWt4ciVIkA_II6> >> >> Book a meeting >> <https://cloud.letsignit.com/collect/bc/5fc946660b5c6b0008d672f1?p=3QW9LKZRNsNLctpv2M4xw66qtjrDbFHkRfe_Jo_T8nIlQuwLC6zZ9OH0kt1uknMT9SwLHL8nP_FvGHuL1dmuWvzSzogpcTfxgYqITma2NzHMq5pXRQAYjPHEkBYpwTr5FBNOY9SMkZqJWdDoUo-I_A==> >> >> >> >> [image: My Logo] >> >> >> >> >> <https://cloud.letsignit.com/collect/bc/5fc946660b5c6b0008d672f1?p=3QW9LKZRNsNLctpv2M4xw66qtjrDbFHkRfe_Jo_T8nIlQuwLC6zZ9OH0kt1uknMT9SwLHL8nP_FvGHuL1dmuWkBl_vB1ZA4WrZhHQQ6slR_5b_FnETHpRTKihQLpXLRkFBNOY9SMkZqJWdDoUo-I_A==> >> >> >> <https://cloud.letsignit.com/collect/bc/5fc946660b5c6b0008d672f1?p=3QW9LKZRNsNLctpv2M4xw66qtjrDbFHkRfe_Jo_T8nIlQuwLC6zZ9OH0kt1uknMT9SwLHL8nP_FvGHuL1dmuWuwTIYoZ5mdTWmhqltOyd8WxVKbCGLLoqGos1EesYhP7> >> >> >> <https://cloud.letsignit.com/collect/bc/5fc946660b5c6b0008d672f1?p=3QW9LKZRNsNLctpv2M4xw66qtjrDbFHkRfe_Jo_T8nIlQuwLC6zZ9OH0kt1uknMT9SwLHL8nP_FvGHuL1dmuWmVS4sTjl1cJ51NN-gNCB_rcu1jgPRgfsr52W-kkb52KhFdCjGAFnnZN_nkWEHAE7w==> >> >> >> >> >> >> CONFIDENTIALITY This email and any attachments are confidential and may >> also be privileged or otherwise protected from disclosure. If you are not >> the named recipient, please notify the sender immediately and do not >> disclose the contents to another person, use it for any purpose, or store >> or copy the information in any medium. >> >> >
