I had a ticket logged with support for 5.1.2, every reply was accompanied with the Warning that it was no longer supported and we should upgrade, or else ..
- Murtuza B. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tim Button Sent: Friday, July 07, 2006 8:14 PM To: arslist@ARSLIST.ORG Subject: Re: Question from Management about ARS 7.0 Actually 5.1.2 is still officially supported as of last month. It was extended to the Fall early in the year. I know because i am stuck at 5.1.2 Timothy Button Remedy Systems Consultant [EMAIL PROTECTED] >From: Axton <[EMAIL PROTECTED]> >Reply-To: arslist@ARSLIST.ORG >To: arslist@ARSLIST.ORG >Subject: Re: Question from Management about ARS 7.0 >Date: Fri, 7 Jul 2006 12:09:10 -0400 >MIME-Version: 1.0 >Received: from listserv.rbugs.com ([69.90.217.26]) by >bay0-mc3-f16.bay0.hotmail.com with Microsoft SMTPSVC(6.0.3790.2444); >Fri, 7 Jul 2006 09:09:42 -0700 >Received: from RBUGS ([69.90.217.26]) by listserv.rbugs.com with >Microsoft SMTPSVC(6.0.3790.1830); Fri, 7 Jul 2006 12:07:39 -0400 >Received: by LISTSERV.RBUGS.COM (LISTSERV-TCP/IP release 14.4) with spool >id 1160025 for [EMAIL PROTECTED]; Fri, 7 Jul 2006 >12:07:19 -0400 >Received: from 64.233.182.185 by LISTSERV.RBUGS.COM (SMTPL release 1.0i) >with TCP; Fri, 7 Jul 2006 12:07:19 -0400 >Received: by nf-out-0910.google.com with SMTP id p46so646214nfa for > <arslist@arslist.org>; Fri, 07 Jul 2006 09:09:10 -0700 (PDT) >Received: by 10.78.185.7 with SMTP id i7mr781288huf; Fri, 07 Jul 2006 >09:09:10 -0700 (PDT) >Received: by 10.78.117.20 with HTTP; Fri, 7 Jul 2006 09:09:10 -0700 >(PDT) >X-Message-Info: LsUYwwHHNt1ahI3eHly+w8PPLk71qLFRz/bOgCJQ6Cc= >DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws; s=beta; d=gmail.com; > >h=received:message-id:date:from:to:subject:in-reply-to:mime-version:con >tent-type:content-transfer-encoding:content-disposition:references; > >b=h4xYwwQIDUjpyyKei+KkrIOy52M6MqRvJCYUp0FT3psXA5j6qMQYaQO1jmNcKIPcYgDaN >HANNcbCUfX5niqpcNh2iZeMMS/Wc6AbbRT2d9+JQOaWrRXqy4v51LLaFfqqmx2txyXLXIwR >6lmhkR8sYsq9AiK+p4J3BUMyueHdiB0= >References: ><[EMAIL PROTECTED]> > <[EMAIL PROTECTED]> >Newsgroups: public.remedy.arsystem.general >Precedence: list >Return-Path: [EMAIL PROTECTED] >X-OriginalArrivalTime: 07 Jul 2006 16:07:39.0803 (UTC) >FILETIME=[787F5EB0:01C6A1DF] > >Think 6.0 is unsupported now. 6.0.1 is the oldest supported version. >In September/October, when the 7.0.1 maintenance release is available, >6.0.1 will be unsupported. > >Axton Grams > >On 7/7/06, Nall, Roger <[EMAIL PROTECTED]> wrote: >>Lars, >> >>I may be wrong but I believe it will be 6.0 that will be unsupported >>when the next version is released. >> >>Thanks, >> >>Roger A. Nall >>OSSNMS Sr. Remedy Administrator/Developer T-Mobile USA >>Desk: 973-644-3963 >>Cell: 973-652-6723 >>FAX: 973-490-3296 >>sf49fanv AIM IM >>RogerNall Yahoo IM >> >> >>-----Original Message----- >>From: Action Request System discussion list(ARSList) >>[mailto:[EMAIL PROTECTED] On Behalf Of >>[EMAIL PROTECTED] >>Sent: Friday, July 07, 2006 11:36 AM >>To: arslist@ARSLIST.ORG >>Subject: Re: Question from Management about ARS 7.0 >> >>Hi We are just using the user client, homebuld application. I don't >>have focus on the upgrade process, we will fix that, more about 'Is >>7.0 so much better than 6.3, with new features that this is a reason >>to upgrade to make the application even better and more powerful. >> >>And I know that 6.3 will be unsuppored when the next ars version comes. >> >>Of course as a developer I would like to upgrade, but I must have >>arguments to Management to get an OK ...we have three servers, and an >>upgrade is not done in 1 h. >> >>-----Original Message----- >>From: Action Request System discussion list(ARSList) >>[mailto:[EMAIL PROTECTED] Behalf Of Carey Matthew Black >>Sent: Friday, July 07, 2006 3:41 PM >>To: arslist@ARSLIST.ORG >>Subject: Re: Question from Management about ARS 7.0 >> >> >>Lars, >> >>Any OOB BMCRemedy apps involved? >>Or are you just asking about the server upgrade itself? >> >>-- >>Carey Matthew Black >>Remedy Skilled Professional (RSP) >>ARS = Action Request System(Remedy) >> >>Solution = People + Process + Tools >>Fast, Accurate, Cheap.... Pick two. >>Never ascribe to malice, that which can be explained by incompetence. >> >> >>On 7/7/06, [EMAIL PROTECTED] >><[EMAIL PROTECTED]> wrote: >> > > Hi list, I got this question today: >> > > Is it worth money and time to upgrade to ARS 7.0 (on devserver of >>course) as long as ver 6.3 is supported and meets out needs? Maybe >>better to wait until there have been some patchreleases and major >>issues have been solved? >> > > >> > > I would like to get some comments from You who have tested >> > > version >>7.0 what you consider are the 'top ten' most useful new enhancements >>in ARS 7.0 on both server/client side compared with ver 6.3. We are >>not using MidTier, LDAP, but Email Engine, we are running Oracle on Solaris server. >>Easy problemfree upgrade process från 6.3 to 7.0? >> > > >> > > I will of course also study the Release Notes. >> > > >> > > Thanks in advance, >> > > >> > > L ars Pettersson >> > > Vattenfall Business Services Nordic AB Action Request System >> > > Engineer (Tabasco) >> > > S-461 88 Trollhättan >> > > Sweden >> > > >> > > Phone +46 520 888 35 Mobil +46 70 608 99 95 >> > > e-mail: [EMAIL PROTECTED] >> > > >> > >> > >>______________________________________________________________________ >>_________ >> > UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org >> > >> >>______________________________________________________________________ >>_________ UNSUBSCRIBE or access ARSlist Archives at >>http://www.wwrug.org >> >>______________________________________________________________________ >>_________ UNSUBSCRIBE or access ARSlist Archives at >>http://www.wwrug.org >> >>______________________________________________________________________ >>_________ UNSUBSCRIBE or access ARSlist Archives at >>http://www.wwrug.org >> > >_______________________________________________________________________ >________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
