Re: Problems with ARS Client tools - RPC Connection Refused error

[Nall, Roger]

** Grant,   You may want to try replacing the server name with the IP address and see if you can connect. If that is the case you may need to make a host file entry to resolve the server name.   HTH,   Roger A. Nall OSSNMS Sr. Remedy Administrator/Developer T-Mobile USA Desk: 973-644-3963 Cell: 973-652-6723 FAX: 973-490-3296 sf49fanv     AIM IM RogerNall   Yahoo IM   From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Tuesday, July 11, 2006 3:55 PM To: arslist@ARSLIST.ORG Subject: Re: Problems with ARS Client tools - RPC Connection Refused error   I've seen this before.  In our case the user had turned on their firewall  (and it was blocking the traffic).   From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Campbell, Grant I Sent: Tuesday, July 11, 2006 2:27 PM To: arslist@ARSLIST.ORG Subject: Problems with ARS Client tools - RPC Connection Refused error ** I am having a very strange problem with my Remedy Client tools on my workstation.  I have a rather significant number of servers I am normally able to connect to, but recently I cannot connect to any of them.   I am receiving the very familiar error message:   ARERR [90] Cannot establish a network connection to the AR System server : <my server name>(0) : RPC: Miscellaneous tli error - System error (Connection refused)   Normally this indicates a problem at the server end and I've seen it many times before, however, I am getting this for *every* server I try to connect to.   I know this is a specific problem with my workstation because I can connect to these servers from other workstations (through Terminal Server or VNC).  Others can connect to these servers.   I have exhausted a significant number of troubleshooting steps:  (uninstalling/reinstalling...using older and new versions of ARS...cleaning registry entries...even running in "Safe mode").  I'm at the place where I'm going to start uninstalling other software to see if that is the problem.   I was just wondering if anyone has see this as a "client" problem before.   ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Grant Campbell EDS - Canada Central Application Delivery Unit - Remedy Development Team Oshawa Shopping Centre : 419 King St. W, Suite 3550 : Oshawa, ON Canada L1J 2K5 Phone:+1-905-429-3203 : Cell:+1-905-435-7572 : E-mail:[EMAIL PROTECTED] ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~       __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___