Re: Remedy on Citrix | Performance Issues

[Frank Caruso]

** What types of performance problems?

On 8/17/06, Jason McDonald <[EMAIL PROTECTED]> wrote:

**

Dear Listers,

 

ARS 5.1.2

Helpdesk 4.00.03

HP UNIX 11.11i

Oracle 9i

 

Some of our remedy helpdesk users are facing performance problems when logging on from Citrix environment.

 

Users logging on from other environments have so far not reported any problems.

 

Would like your advice on performance debugging tips for Remedy on Citrix.

 

Thanks,

Jason

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Frank Caruso
Specific Integration, Inc.
Senior Remedy Engineer
www.specificintegration.com
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