Title: RE: Ok I have a question.
**
Yeah!  I agree with Bob!
 
 
Me Too!
 
C


From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bob
Sent: Tuesday, August 29, 2006 12:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: Ok I have a question.

**

For one ticket?  I mean, 1 out of how many thousand per month?  Is anyone going to miss 1 ticket?  I think that the most I would do is retype the thing.  If I wanted to be really clever I would create an import record by hand and then import it, which would allow you to set the record ID and the date(s).  But I wouldn’t touch a backup for just 1 ticket.

 


From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Tuesday, August 29, 2006 1:03 PM
To: arslist@ARSLIST.ORG
Subject: Re: Ok I have a question.

 

Dan:
 
Do you have a development machine or a machine where you can throw the database backup onto?
 
James McKenzie
L-3 GSI
 

________________________________

From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Dan Caissie
Sent: Tuesday, August 29, 2006 9:46 AM
To: arslist@ARSLIST.ORG
Subject: Ok I have a question.

 

**

Since it's so slow here I have a question.

I'm trying to restore a help desk record that somehow got deleted.

What would the best way to do this?

I do have a copy of an earlier back-up of the database.

Windows Server, SLQ 2000, AR Server 6.03 patch 005

Thanks,

Dan Caissie

Remedy Administrator / Developer

United Natural Foods, Inc

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