From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Wednesday, September 20, 2006 2:07 PM
To: arslist@ARSLIST.ORG
Subject: Re: Dynamic Updates to Help Text
Stephen:
Sub-admins?
James McKenzie
-----Original Message-----
From: Action
Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of
Heider, Stephen
Sent: Wednesday, September 20, 2006 1:31
PM
To: arslist@ARSLIST.ORG
Subject: Dynamic Updates to Help Text
List,
I think I already know the answer to this, but just in case...
The text in the Help Text tab in the Field Properties of a field is displayed when a user clicks the Arrow+Question Mark button in the WUT toolbar and then clicks on top of a field. Is there any other way of changing this text outside of the Remedy Administrator Tool?
I know I could write something that would directly update the SQL table that holds the help text for the fields on the various forms, and then create a screen whereby authorized users could change the help text as needed. I want to give certain users the ability to change this instead of me having to update the text whenever they need to change a word or add a comma, etc.
Any other approaches? Thanks.
ARS 6.3, 7.0
Stephen
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