**
Dave,
I have not implemented server localization before -
all installations have been in English. Are there any side effects to
implementing - are there any other changes that need to be implemented to
accommodate? Any gotchas?
Thanks.
Stephen From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David Sanders Sent: Thursday, September 21, 2006 8:28 AM To: arslist@ARSLIST.ORG Subject: Re: Dynamic Updates to Help Text Hi Perhaps I didn’t
explain my post on this well enough: “You could try using
the artext program to extract the field help text, amend it and import into the
AR System Message Catalog. I think you would then need to turn on
localization on the server for this to work.” This is a fully
supported way of modifying the field help text. It does not require any
extra workflow. It does not require unsupported direct SQL updates to
the data dictionary tables. Use the artext program in your server
install directory to extract the current help text. Import it into the Message
Catalog form with the locale set for your server (en), then you (or anyone you
give permission to) can update the data there to your hearts
content. To use the Message
Catalog, you need to check the Localize Server option on the Advanced tab of
Server Properties. This process is designed to allow you to provide
multiple language versions of the help text and other messages, but there is
nothing to stop you just using it to control and amend the messages in your
primary language. HTH David
Sanders Remedy Solution
Architect ========================== ARS List Award Winner
2005 Best 3rd party Remedy
Application tel +44 1494
468980 mobile +44 7710
377761 email [EMAIL PROTECTED] web http://www.westoverconsulting.co.uk From: Action
Request System discussion list(ARSList) [mailto: Herb, With this approach do
you create an Stephen From: Action
Request System discussion list(ARSList) [mailto: ** ** Rick I have done this for
all my clients that want help text for fields. I create a field on the
form to hold the help text I create 2 buttons
(help? and hide help) I created a form to
hold the help text When a user clicks on
Help? the help text field becomes visible As they gain focus to
the fields of a form, the help text for that field is
displayed. The form that hold
holds the help text can have any permissions for people to add data to
it. Herb -----Original
Message----- You know,
it would be great if there were Remedy forms in which the Help text resided, so
that a subadmin could use the UT to update it. Hmmm...sounds like a nice
spare time project... Rick From: Action
Request System discussion list(ARSList) [mailto: ** Stephen: Sub-admins? James McKenzie -----Original Message----- List, I think I already know the answer to this, but just in
case... The text in the Help Text tab in the Field Properties of
a field is displayed when a user clicks the Arrow+Question Mark button in the
WUT toolbar and then clicks on top of a field. Is there any other way of
changing this text outside of the Remedy Administrator
Tool? I know I could write something that would directly
update the SQL table that holds the help text for the fields on the various
forms, and then create a screen whereby authorized users could change the help
text as needed. I want to give certain users the ability to change this
instead of me having to update the text whenever they need to change a word or
add a comma, etc. Any other approaches? Thanks.
ARS 6.3, 7.0 _______________________________________________________________________________
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Title: RE: Dynamic Updates to Help Text
- Re: Dynamic Updates to Help Text Rick cook
- Re: Dynamic Updates to Help ... Herb Partlow
- Re: Dynamic Updates to Help Text Heider, Stephen
- Re: Dynamic Updates to Help Text David Sanders
- Re: Dynamic Updates to Help Text McKenzie, James J C-E LCMC HQISEC/L3
- Re: Dynamic Updates to Help Text McKenzie, James J C-E LCMC HQISEC/L3
- Re: Dynamic Updates to Help Text Heider, Stephen
- Re: Dynamic Updates to Help Text David Sanders
- Re: Dynamic Updates to Help Text Herb Partlow
- Re: Dynamic Updates to Help Text igor ivanov
- Re: Dynamic Updates to Help Text Heider, Stephen
- Commit Changes on Dialog Parent L. J. Head
- Re: Commit Changes on Dialog... Roney Samuel
- Re: Commit Changes on Di... L. J. Head
- Re: Commit Changes o... Casey Civ Andreas
- Re: Commit Chan... L. J. Head
- Re: Commit ... Casey Civ Andreas
- Re: Commit ... L. J. Head
- Re: Commit ... Carey Matthew Black
- Re: Commit ... L. J. Head