Re: Dynamic Updates to Help Text

[McKenzie, James J C-E LCMC HQISEC/L3]

Title: RE: Dynamic Updates to Help Text

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Stephen:

 

For those who want to change the Help Text.  Of course, you could create the second form with the an SQL pull for field names and the help text that goes with them and let them change it that way with an SQL update that would put the new Help Text in the proper field and an update to the field's change history.

 

It may be easier to do this way.

 

James Mckenzie

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From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Wednesday, September 20, 2006 2:09 PM
To: arslist@ARSLIST.ORG
Subject: Re: Dynamic Updates to Help Text

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James,

 

I am the Admin and Sub-Admin  :) 

 

Stephen

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From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Wednesday, September 20, 2006 5:07 PM
To: arslist@ARSLIST.ORG
Subject: Re: Dynamic Updates to Help Text

**

Stephen:

Sub-admins?

James McKenzie
 

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Heider, Stephen
Sent: Wednesday, September 20, 2006 1:31 PM
To: arslist@ARSLIST.ORG
Subject: Dynamic Updates to Help Text

List,

I think I already know the answer to this, but just in case...

The text in the Help Text tab in the Field Properties of a field is displayed when a user clicks the Arrow+Question Mark button in the WUT toolbar and then clicks on top of a field.  Is there any other way of changing this text outside of the Remedy Administrator Tool?

I know I could write something that would directly update the SQL table that holds the help text for the fields on the various forms, and then create a screen whereby authorized users could change the help text as needed.  I want to give certain users the ability to change this instead of me having to update the text whenever they need to change a word or add a comma, etc.

Any other approaches?  Thanks.

ARS 6.3, 7.0
 
Stephen

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