Hello David,
Yes for ARS 6.3 you can use the 64 bit Oracle 10g database but you do need the 32 bit 9i client for the ARS to make that connection. I can confirm this as I had recently gone through that process.
I also ran into an issue for those who want to install ARS 6.3 on Solaris 5.10, the installation script has a bug in it in the way it validates the version of the OS. It requires the version of the OS to be at 5.6. However with the way it validates the OS version it thinks that version 5.10 is 5.1, and since 5.1 is less than 5.6 the installation fails. For those installing it on 5.10 you would need to edit the installation script where it declares the min OS version for solaris as 5.6 and change that parameter to 5.1 just for the purpose of installation..
We recently reported this bug to Remedy Support and the workaround we used for it and we were given to understand they would attempt to fix the bug in the next patch release for ARS 6.3...
Hope this helps some of you...
Joe D'Souza
Remedy Developer / Consultant,
Shyle Networks,
New Jersey.
----- Original Message ----
From: "Benter, David W CTR NSWC PC" <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Thursday, October 12, 2006 12:10:27 PM
Subject: Re: Installation hints for Oracle 10g to support ARS 7.0/CMDB2.0/ITSM 7.0
From: "Benter, David W CTR NSWC PC" <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Thursday, October 12, 2006 12:10:27 PM
Subject: Re: Installation hints for Oracle 10g to support ARS 7.0/CMDB2.0/ITSM 7.0
You will probably need to load the 9i client after you install 10g to
access your SID through its console
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi
Sent: Thursday, October 12, 2006 10:57
To: arslist@ARSLIST.ORG
Subject: Re: Installation hints for Oracle 10g to support ARS
7.0/CMDB2.0/ITSM 7.0
a micro.. sorry..
On 10/12/06, patrick zandi <[EMAIL PROTECTED]> wrote:
> if you go windows.. the Gov will turn it into a possible SDC box..
> if it is Solaris.. they really are not Controlling it in the same
MACRO manner.
> just a thought.
>
> On 10/12/06, McKenzie, James J C-E LCMC HQISEC/L3
> <[EMAIL PROTECTED]> wrote:
> > **
> > All:
> >
> > I have been tasked to setup Oracle 10g on either Solaris 10 or
> > Windows 2003 Server (they have not made up their minds on which
> > server to use.) Any installation hints (other than get the maximum
amount of memory we can buy)?
> >
> > James McKenzie
access your SID through its console
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi
Sent: Thursday, October 12, 2006 10:57
To: arslist@ARSLIST.ORG
Subject: Re: Installation hints for Oracle 10g to support ARS
7.0/CMDB2.0/ITSM 7.0
a micro.. sorry..
On 10/12/06, patrick zandi <[EMAIL PROTECTED]> wrote:
> if you go windows.. the Gov will turn it into a possible SDC box..
> if it is Solaris.. they really are not Controlling it in the same
MACRO manner.
> just a thought.
>
> On 10/12/06, McKenzie, James J C-E LCMC HQISEC/L3
> <[EMAIL PROTECTED]> wrote:
> > **
> > All:
> >
> > I have been tasked to setup Oracle 10g on either Solaris 10 or
> > Windows 2003 Server (they have not made up their minds on which
> > server to use.) Any installation hints (other than get the maximum
amount of memory we can buy)?
> >
> > James McKenzie
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