As suspected, Remedy states that the cache process
works as designed. They did provide the 'unsupported' Perl script.
I'm going to have our server team run through the process this weekend to see if
we can get it working. However, my question is this, now that I have the
Perl script, how do I have it run everytime I need to flush the cache? I
can have the server support run it for me this once, but I'm thinking maybe it
needs to be scheduled? Sorry, I'm clueless about the scripting side.
This will be a great learning experience.
Thanks everyone!
Jamie
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