Well....not trying to be too condescending but that's what your Remedy
Developer is for.  If you give him requirements of what you would like
changed I'm sure if he is worth anything as a developer of Remedy he would
be able to provide you the product you need...assuming your company wants
the changes made that is.


L. J. Head
Software Engineer
Remedy Approved Consultant
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Chris Hidden
Sent: Tuesday, October 17, 2006 2:16 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy and TNSNAMES.ora

J.L.

Thanks for the info.  Yeah, I'm an end user as far as Remedy goes, we use it
to track issues for our software development.  However it lacks some
capabilities that we would like to have so my goal was to link to the
database and then extend the capabilities.  

Looks like I need to get into contact with the DBA and determine if they'll
even let me do that.

Thanks for everyones help!

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