I'm using the same thing, but when I print them, they don't
print very nicely (because they are being opened with IE). These are
quotes and contracts that I would like the customer to be able to print and send
their customer.....
Lisa
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Susan Palmer
Sent: Tuesday, October 17, 2006 3:43 PM
To: arslist@ARSLIST.ORG
Subject: Re: OLE and Word or PDF doc display
Michiel,
THANK YOU very much. That was exactly what I needed. I used the
URL since I have the document on a server.
Sincerely,
Susan
On 10/17/06, Michiel
Beijen <[EMAIL PROTECTED]
> wrote:
OLE is a bit old-fashioned nowadays.
You did not state where the Word or PDF document is. If it's in an
attachment I guess you should look at the
PERFORM-ACTION-OPEN-ATTACHMENT special Run Process command.
If the attachment is on a network drive or webserver you could use
PERFORM-ACTION-OPEN-URL
Kind regards,
Michiel
On 10/16/06, Susan Palmer <[EMAIL PROTECTED]> wrote:
> **
> Hi Everyone,
>
> I would appreciate some help on this one. I want to click on a button and
> open a Word or pdf document. I'm so used to saying I can do anything in
> Remedy I forget sometimes I forget how to do everything ... :(
>
> I was thinking I could do this through OLE but cannot seem to find the right
> methods to select and parameter to fill in. I looked through the archives
> and found a fairly descriptive entry but alas, no success. I don't use OLE
> very often and I've apparently purged all recollection of how to do it.
>
> ARS 5.1.2, but going to 7.x on 10/24
> Oracle 9i2 but going to Oracle 10.. on 10/24
> Windows 2003 server
> WUT only at this time
>
> I appreciate your help. Thanks,
> Susan
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