Lisa,
Actually it was a WORD doc I changed to a .pdf file since I didn't want anyone changing it. The doc is instructional in nature, no parameters or variables involved. Since it opens in Adobe it printed just fine.
I believe you'll need a different solution to pass data to the form, not sure what that is these days since I was out of step with the OLE process. Hopefully someone will jump in with the correct way.
Thanks,
Susan
On 10/17/06, Kemes, Lisa <[EMAIL PROTECTED]> wrote:
If the attachment is a word document, how would you pass parameters or
variables to it? Run a script?
Lisa
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Michiel Beijen
Sent: Tuesday, October 17, 2006 2:27 PM
To: arslist@ARSLIST.ORG
Subject: Re: OLE and Word or PDF doc display
OLE is a bit old-fashioned nowadays.
You did not state where the Word or PDF document is. If it's in an
attachment I guess you should look at the PERFORM-ACTION-OPEN-ATTACHMENT
special Run Process command.
If the attachment is on a network drive or webserver you could use
PERFORM-ACTION-OPEN-URL
Kind regards,
Michiel
On 10/16/06, Susan Palmer <[EMAIL PROTECTED]> wrote:
> **
> Hi Everyone,
>
> I would appreciate some help on this one. I want to click on a button
> and open a Word or pdf document. I'm so used to saying I can do
> anything in Remedy I forget sometimes I forget how to do everything
> ... :(
>
> I was thinking I could do this through OLE but cannot seem to find the
> right methods to select and parameter to fill in. I looked through
> the archives and found a fairly descriptive entry but alas, no
> success. I don't use OLE very often and I've apparently purged all
recollection of how to do it.
>
> ARS 5.1.2, but going to 7.x on 10/24
> Oracle 9i2 but going to Oracle 10.. on 10/24 Windows 2003 server WUT
> only at this time
>
> I appreciate your help. Thanks,
> Susan
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