If the attachment is a word document, how would you pass parameters or variables to it? Run a script?
Lisa -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Michiel Beijen Sent: Tuesday, October 17, 2006 2:27 PM To: arslist@ARSLIST.ORG Subject: Re: OLE and Word or PDF doc display OLE is a bit old-fashioned nowadays. You did not state where the Word or PDF document is. If it's in an attachment I guess you should look at the PERFORM-ACTION-OPEN-ATTACHMENT special Run Process command. If the attachment is on a network drive or webserver you could use PERFORM-ACTION-OPEN-URL Kind regards, Michiel On 10/16/06, Susan Palmer <[EMAIL PROTECTED]> wrote: > ** > Hi Everyone, > > I would appreciate some help on this one. I want to click on a button > and open a Word or pdf document. I'm so used to saying I can do > anything in Remedy I forget sometimes I forget how to do everything > ... :( > > I was thinking I could do this through OLE but cannot seem to find the > right methods to select and parameter to fill in. I looked through > the archives and found a fairly descriptive entry but alas, no > success. I don't use OLE very often and I've apparently purged all recollection of how to do it. > > ARS 5.1.2, but going to 7.x on 10/24 > Oracle 9i2 but going to Oracle 10.. on 10/24 Windows 2003 server WUT > only at this time > > I appreciate your help. Thanks, > Susan > __20060125_______________________This posting was submitted with > HTML in it___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
