The error that I get when I launch Remedy Admin or User is RPC Program not
registered.
I'll have to copy the database over again to get the exact message though.

Also, under the Services, Remedy System doesn't start.  It keeps trying to
start but can't.

Not sure if the 2 are related.

Thanks



Dan Caissie wrote:
> 
> What error messages are showing, I just had this problem.
> 
> Dan Caissie
> Remedy/LANDesk Administrator / Developer
> United Natural Foods, Inc
> 
> 
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of harrylee
> Sent: Tuesday, October 24, 2006 1:01 PM
> To: arslist@ARSLIST.ORG
> Subject: Copying production database to development
> 
> Hello,
> 
> I'm sort of new to all this so please bear with me.
> 
> We just went live with Remedy 7, Incident, Change(part of it) and SLM.
> However, we had issues with people data imports.
> Now I have a development database that is out of date (the people data
> is
> filled with test data).
> I would like to copy my production database to the development one and
> work
> from there.
> 
> However, when I backup my prod database and restore it on dev, the
> Development Arserver can't talk to the dev DBserver.  The Remedy service
> can't even start up.
> I gave the dev database the right permissions by adding the user
> ARAdmin,
> etc.
> I even tried some SQL query analyzer command to give ownership to
> ARAdmin
> but all fails.
> Is there something more I have to do?
> 
> btw, ARserver 7.0 patch 2, SQL 2000 and on separate servers.
> 
> Thanks
> -- 
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> 36.html#a6977143
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> Nabble.com.
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