I believe that these are used for the multiple approval processes that a change can go through. If I remember correctly, there are 4 points in the lifecycle of a change that an approval is possible.
Pages 37/38 of the change users guide covers the various approvals: - review approval - business approval - implementation approval - close down approval On 10/26/06, Kevin Shaffer <[EMAIL PROTECTED]> wrote:
From the Application Adminstration console, I am selecting Foundation, Advanced Options, Approval Process Configuration from the Custom Configuration tab. I select CHG:Infrastructure Change from the Form Name menu. My question is what are the values under the Process Name, more specifically what is the difference between Change Level - Review and Change Level IA - Review and Change Level CI - Review. I can't find any references to this in Remedy's documentation. In addition what role in the approval process does the Default Process Name field have. Thanks Kevin _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
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