I am having problems sending an email to Remedy Customer Support.

I keep getting a Rejection email. The problem is that they have some
Active-X in this email and that part is getting blocked. The only part I get
to see is where they tell you to put the Contract Id in the subject line. 

Even when I put the contract id in the subject line, I keep getting a
rejected email.

Can anyone tell me what is in the Active-X part of the email?

Thanks!

Carolyn

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