Initially you want to map where you want this data to be stored and then use the Class Manager to modify any forms within the CMDB. I would suggest that you create a new staging form to import into and review the data. After you have gotten the data into the staging form you can use a filter to do a field match to import to the specific entry that matches. After all of this is tested you can then set an escalation to do the update. I would strongly suggest that you do not update the CMDB entry directly from the AD. Roger -----Original Message----- From: [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Mon, 11 Dec 2006 5:07 PM Subject: Importing data from and Active Directory
** Hi, Has anyone ever imported data from an Active Directory into the CMDB? We have 6 fields in the AD that store computer system information and we want to get this data into the CMDB. We have setup LDAP against the AD but I have never tried or even thought about importing data stored in the AD to Remedy. Currently running ITSM 7.0.1 and CMDB 2.0.1. Thanks, Rob __20060125_______________________This posting was submitted with HTML in it___ ________________________________________________________________________ Check out the new AOL. Most comprehensive set of free safety and security tools, free access to millions of high-quality videos from across the web, free AOL Mail and more. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"