On Mon, 11 Dec 2006 15:55:14 -0500, David Charters wrote: >I do know that People Soft and SAP both handle there support the same as >Remedy. Even if you a 10 year veteran with all the certs you still have to >start and level 1 and work your way through the steps.
Many many years ago when I was a systems programmer on MVS we discovered that our customer record at the IBM support centre had a notation on it that translated to "these guys *really* know what they are talking about" :-) -- Regards Dave Saville _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
