The only thing off the top of my head would be that you'd have to get back the change record and then push records to the appropriate Association forms in ITSM such as CHG:Association. You'll prob need The recon ID of the CI's too. If not, you'll need to build some workflow to look it up if all you know is the serial or host name.
Sent from my iPhone > On Jun 17, 2015, at 9:35 AM, Martinez, Marcelo A <marc...@cpchem.com> wrote: > > ** > Hello all, > > we are trying to automate the creation of monthly server patching thru a > script via SCCM. the script is working and the changes are getting created. > for this integration we used email to Remedy to form > CHG:ChangeInterface_Create. > > the issue we face is that only one CI can be passed to this form when the > change is created. we are trying to pass several hundred CIs all at one. > Using a template is not an option as the list of CIs may change from month to > month. > > I don’t see the workflow in Dev Studio to handle this.. just want to confirm. > also, what other options are there to explore? I've seen web services, but > that’s for the same form.... CHG:ChangeInterface_Create > > ARS/ITSM 8.1 > > > Thanks, > Marcelo > > [Also posted on BMC Communities] > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
