Rebecca,

I have manually installed two versions on the same computer.  We have
not setup to SMS to install 2 different versions for deployment.

We are looking at changing our SMS package to deploy the 7.x client
before we actually move to the 7.x server so that all our users are up
to date before the upgrade.

Since the 7.x client is backward compatible, I'm not sure why you would
want to deploy 2 different versions at the same time.  Is this a
recommendation by someone?

Dave

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rebecca Hammond
Sent: Wednesday, December 20, 2006 10:22 AM
To: arslist@ARSLIST.ORG
Subject: Installing two versions of the WUT on one machine?

Hi all,

Because we're going to be running two instances (6.3 and 7) of Remedy in

parallel for a while, we want to deploy the two versions and have them 
operate independently.

I know that there are many considerations we need to be aware of, but I 
want to be sure we cover all of them.  BMC's telling me that installing
two 
versions of the client tools on one machine isn't supported, but I'm
fairly 
confident it can be done.

First of all, I believe that although you specify the installer to run
to a 
separate and distinct directory, the Registry keys will still only 
reference one key - is there any way around that?

I want to be sure that for one user name, the Home directory is read 
separately - is this possible?

Any advice, suggestions, instructions, etc. are most welcome!

Thanks,
Rebecca

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