This has been a timely post for my project. Pun intended. LOL Your suggestion worked for me as well and I did type it in the field. Teresa
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Keller, Aaron Sent: Friday, September 18, 2015 2:48 PM To: arslist@ARSLIST.ORG Subject: Re: Time Zone for UTC ** Ah ha! Yes, I was always annoyed that one couldn't specify an actual time zone for the 'time zone' field. The menu in the UI doesn't actually list time zones at all, but cities. But you made me think that maybe I should be thinking outside the box here - or rather outside the menu! So rather than choosing from the menu, I manually set the 'time zone' field to "Africa/Timbuktu" (a city in GMT that does not observe any DST) and voila! Times are displayed as I want. Now I'll try that in the field. Thanks again! -drake From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mueller, Doug Sent: Friday, September 18, 2015 1:29 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Time Zone for UTC ** Drake, So, I found that the UI doesn't list GMT as a timezone by itself. I expected it to and I think it should myself... but that doesn't help you. I did go to http://wwp.greenwichmeantime.com/countries.htm to get a list of all countries that do not obey any type of daylight savings time scheme. Then, looking through that list to find countries that are in GMT zone that don't use daylight savings time. That includes Antarctica Gambia Ghana Guinea Bissau Iceland Liberia Mali Mauritania Morocco Senegal So, if you find a timezone for one of these countries..... You will get what you want - GMT without timezone adjustment. Doug Mueller From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Keller, Aaron Sent: Friday, September 18, 2015 9:36 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Time Zone for UTC ** Interesting. Ok, I'll be a bit more specific. I have a date/time field: 'planned outage start'. At such time that field is changed, a filter pushes a "log" record to another form pushing field text of: ("planned outage schedule changed: planned outage start: " + $planned outage start$) In this scenario, the user's preference setting for 'time zone' is "Europe/London", which is shown as GMT+0:00, but in the summer is actually GMT+1:00. (I have also tried several others marked as "Greenwich Mean Time", such as "Africa/Casablanca, "Europe/Sarajevo", etc.) The midtier and arserver in these tests are both set to UTC at the OS level - e.g. GMT+0 with no DST. The user enters a date of "Sep 19, 2015 00:00:00" and the pushed log record is: Planned change schedule changed: Planned change start: 09/18/2015 11:00:00 PM So in summary, I'm looking for a setting for the 'Time Zone' field of the 'AR System User Preference' form which will be true GMT with no DST offset. I'll continue to try other time zone settings. I realize that this problem will go away in a few weeks, but thanks for your time on it. Thanks- -drake From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mueller, Doug Sent: Thursday, September 17, 2015 5:15 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Time Zone for UTC ** Drake, GMT = UTC They are the same. GMT DOES NOT obey daylight savings time. It is the same as UTC. IST or BST or CEST (if in Antarctica) or a handful of other options are all used for when you want daylight Savings Time offsets. So, you should be able to put GMT and get the desired result. (I actually thought you could put UTC as well, but checking some searches on the web I see that it seems that GMT is the successor to UTC so that term has replaced UTC in most libraries of timezones.) Have you tried using GMT and are getting offsets due to daylight savings time? If so, please report this as it should not be happening. I hope this helps, Doug Mueller From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Keller, Aaron Sent: Thursday, September 17, 2015 1:36 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Time Zone for UTC ** I have users that would like to have dates shown in Coordinated Universal Time - UTC. In other words, not just GMT+0, but also no Daylight Saving Time adjustment. But I cannot seem to find a time zone setting (in the 'AR System User Preference' form, 'time zone' field) to do this. I submitted a ticket to BMC, and got a call back telling me that there is no way to do that. Really? Is there really NO WAY to display Date/Time fields in UTC?!? Thanks- -drake _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
