I thought I had attached my process flow. Let me try again.
April McPherson> Date: Mon, 28 Sep 2015 08:47:04 -0400
> From: taufc...@gmail.com
> Subject: Re: Service Request Help
> To: arslist@ARSLIST.ORG
>
> April,
> Without seeing your process flow, I'm going to assume the reason you are
> getting the Bypassed status is because you are using one condition. You will
> probably have to create a condition for each choice leading to each AOT that
> "could" be selected.
>
> Sent from my iPhone
>
> > On Sep 28, 2015, at 8:20 AM, April McPherson <april_car...@hotmail.com>
> > wrote:
> >
> > I am trying to create a Service Request in Remedy On Demand 8.1 that would
> > allow users to choose multiple options. Each choice would generate a new
> > work order based on that choice. I have created as such with a AOT for each
> > choice and work order template for each choice. I have attached the process
> > view. During testing when selecting only one choice everything works as
> > expected. Multiple choices result in a Bypassed status. I do NOT want to
> > use AIF if I can get away with it. Any help would be greatly appreciated.
> >
> >
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