April, I see it. I believe your conditions need to be spread across horizontal at "layer 1." Right now, it is a step process. Layer 1-3...
On Mon, Sep 28, 2015 at 9:18 AM, April McPherson <april_car...@hotmail.com> wrote: > ** > > I thought I had attached my process flow. Let me try again. > > > > > April McPherson > > > Date: Mon, 28 Sep 2015 08:47:04 -0400 > > From: taufc...@gmail.com > > Subject: Re: Service Request Help > > To: arslist@ARSLIST.ORG > > > > > April, > > Without seeing your process flow, I'm going to assume the reason you are > getting the Bypassed status is because you are using one condition. You > will probably have to create a condition for each choice leading to each > AOT that "could" be selected. > > > > Sent from my iPhone > > > > > On Sep 28, 2015, at 8:20 AM, April McPherson <april_car...@hotmail.com> > wrote: > > > > > > I am trying to create a Service Request in Remedy On Demand 8.1 that > would allow users to choose multiple options. Each choice would generate a > new work order based on that choice. I have created as such with a AOT for > each choice and work order template for each choice. I have attached the > process view. During testing when selecting only one choice everything > works as expected. Multiple choices result in a Bypassed status. I do NOT > want to use AIF if I can get away with it. Any help would be greatly > appreciated. > > > > > > > > > > _______________________________________________________________________________ > > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > > "Where the Answers Are, and have been for 20 years" > > > <Capture.JPG> > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > "Where the Answers Are, and have been for 20 years" > _ARSlist: "Where the Answers Are" and have been for 20 years_ -- *Tauf Chowdhury* _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"