April,
I see it. I believe your conditions need to be spread across horizontal at
"layer 1." Right now, it is a step process. Layer 1-3...

On Mon, Sep 28, 2015 at 9:18 AM, April McPherson <april_car...@hotmail.com>
wrote:

> **
>
> I thought I had attached my process flow. Let me try again.
>
>
>
>
> April McPherson
>
> > Date: Mon, 28 Sep 2015 08:47:04 -0400
> > From: taufc...@gmail.com
> > Subject: Re: Service Request Help
> > To: arslist@ARSLIST.ORG
>
> >
> > April,
> > Without seeing your process flow, I'm going to assume the reason you are
> getting the Bypassed status is because you are using one condition. You
> will probably have to create a condition for each choice leading to each
> AOT that "could" be selected.
> >
> > Sent from my iPhone
> >
> > > On Sep 28, 2015, at 8:20 AM, April McPherson <april_car...@hotmail.com>
> wrote:
> > >
> > > I am trying to create a Service Request in Remedy On Demand 8.1 that
> would allow users to choose multiple options. Each choice would generate a
> new work order based on that choice. I have created as such with a AOT for
> each choice and work order template for each choice. I have attached the
> process view. During testing when selecting only one choice everything
> works as expected. Multiple choices result in a Bypassed status. I do NOT
> want to use AIF if I can get away with it. Any help would be greatly
> appreciated.
> > >
> > >
> > >
> _______________________________________________________________________________
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> >
> >
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> _ARSlist: "Where the Answers Are" and have been for 20 years_




-- 


*Tauf Chowdhury*

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