Hi, As you have each condition being checked sequentially, you would need to place these in Parallel if you wanted to evaluate multiple options. If each Condition is evaluating only one option as Tauf mentions, you would never get to a "Default" and if it did not match that condition explicitly it would be bypassed.
Example for multiple section: _____ Kind Regards, Carl Wilson From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of April McPherson Sent: 28 September 2015 14:18 To: arslist@ARSLIST.ORG Subject: Re: Service Request Help ** I thought I had attached my process flow. Let me try again. April McPherson > Date: Mon, 28 Sep 2015 08:47:04 -0400 > From: taufc...@gmail.com > Subject: Re: Service Request Help > To: arslist@ARSLIST.ORG > > April, > Without seeing your process flow, I'm going to assume the reason you are getting the Bypassed status is because you are using one condition. You will probably have to create a condition for each choice leading to each AOT that "could" be selected. > > Sent from my iPhone > > > On Sep 28, 2015, at 8:20 AM, April McPherson <april_car...@hotmail.com> wrote: > > > > I am trying to create a Service Request in Remedy On Demand 8.1 that would allow users to choose multiple options. Each choice would generate a new work order based on that choice. I have created as such with a AOT for each choice and work order template for each choice. I have attached the process view. During testing when selecting only one choice everything works as expected. Multiple choices result in a Bypassed status. I do NOT want to use AIF if I can get away with it. Any help would be greatly appreciated. > > > > > > ____________________________________________________________________________ ___ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > "Where the Answers Are, and have been for 20 years" > > <Capture.JPG> > > ____________________________________________________________________________ ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
