I'm seeing an issue with web reports and hoping someone has encountered this before. AR System reports are fine but the Web reports give the following error:
[cid:image002.png@01D10D6B.AF25B200] BMC suggested that we've updated Java on the midtier servers but haven't. JDK is version 1.7. I've sent them logs so now I wait. Any suggestions as to where to look. Thank you, TERRI LOCKWOOD * SENIOR SYSTEM ADMINISTRATOR * SunGard * AvantGard * 701 San Marco Blvd, Suite 1100 * Jacksonville, FL 32207 Office +1 (904) 281-8069 * Cell +1 (904) 627-8651 * teresa.lockw...@sungard.com<mailto:teresa.lockw...@sungard.com> [ASDEmailFooter]<URL%20https:/support.sungard.com/avantgard> P Think before you print CONFIDENTIALITY: This e-mail (including any attachments) may contain confidential, proprietary and privileged information, and unauthorized disclosure or use is prohibited. If you received this e-mail in error, please notify the sender and delete this e-mail from your system. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
