**

We have received the error message when running the report without
selecting the records, and with wrong qualification.

Are you getting the same error message when using on other report template?

Regards,
Pandi.C
On 23 Oct 2015 6:06 pm, "Lockwood, Teresa" <teresa.lockw...@sungard.com>
wrote:

> **
>
> I’m seeing an issue with web reports and hoping someone has encountered
> this before.  AR System reports are fine but the Web reports give the
> following error:
>
>
>
>
>
> BMC suggested that we’ve updated Java on the midtier servers but haven’t.
> JDK is version 1.7.  I’ve sent them logs so now I wait.  Any suggestions
> as to where to look.
>
>
>
>
>
> Thank you,
>
>
>
> *TERRI LOCKWOOD* • SENIOR SYSTEM ADMINISTRATOR • SunGard •  AvantGard •
>
> 701 San Marco Blvd, Suite 1100 •  Jacksonville, FL 32207
>
> Office +1 (904) 281-8069 • Cell +1 (904) 627-8651 •
> teresa.lockw...@sungard.com
>
>
>
>
>
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